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Ardent Home Health & Palliative Care, Inc.

Intake Coordinator

fresno, CA

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Job description

Intake CoordinatorJoin a compassionate, mission-driven team dedicated to delivering exceptional home health and hospice care.At Ardent Home Health and Hospice, our patients and their loved ones are at the heart of everything we do. Our interdisciplinary care team is committed to providing high-quality, compassionate, and personalized care that enhances comfort, dignity, and quality of life.Our culture is built on core values that shape how we serve our patients and support each other: Celebration, Accountability, Passion for Learning, Loving One Another, Intelligent Risk, Customer Second, and Ownership.We invest in the growth and success of our team—because when you thrive, our patients do too.Why Join Ardent?Supportive, team-oriented cultureOpportunities for career advancement in Home Health & HospiceStrong compensation & benefitsMeaningful work that makes an impact every dayJob Summary The Intake Coordinator manages the full patient intake and referral process for a busy home health and hospice agency. This role includes insurance verification, authorization, data entry, and coordination of care, while serving as a key point of contact for patients, families, and referral sources.Key ResponsibilitiesOversee daily intake and referral operations to ensure timely patient admissionsVerify insurance eligibility, authorizations, and reimbursement accuracyCoordinate patient transitions to home health servicesProvide direct oversight of patient education and preparation for home health, plan of care initiation, and coordination of care with multiple service providers.Maintain strong relationships with referral sources, case managers, and healthcare partnersTrack and report referral trends and intake metricsSupport pricing discussions and payer communication as neededQualificationsHealthcare experience required, preferably in home health or hospice intake/referralsStrong knowledge of insurance verification, authorizations, and reimbursement processesExcellent communication, customer service, and relationship-building skillsAbility to work independently with strong organization and multitasking skillsNursing background preferred, but not required

Worksite address

fresno, CA, 93726, US

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