About this opportunity
Reed Longyear Corwin Burnett & Calogero, PLLC lists this Intake Coordinator (On-Site) opportunity in city of seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
This is an on-site role in our downtown Seattle office . Reed Longyear is seeking an organized, empathetic, and detail-oriented Intake Coordinator to be the first point of contact for prospective clients. Providing regular coverage for our receptionist is also a core responsibility of this position.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Reed Longyear is a well-established and long-standing general practice firm in downtown Seattle with strong ties to the local community. We are close to transit centers, ferries, and the King County courthouse. We cultivate a collaborative atmosphere and offer good benefits and friendly co-workers. We look forward to finding the ideal candidate to join our team.
Responsibilities include:
Serve as the initial point of contact for prospective clients via phone, email, and website inquiries
Conduct preliminary client interviews to obtain relevant information regarding legal issues, case background, and potential representation
Input and maintain accurate and confidential client information in the case management system
Coordinate and schedule client consultations with attorneys
Follow up with potential clients as needed to complete the intake process or provide updates
Provide full front desk coverage whenever the receptionist is on meal breaks or absent
Maintain knowledge of the firm’s practice areas and communicate services clearly to prospective clients
Ensure high-quality customer service and represent the firm in a professional and compassionate manner
Collaborate with attorneys, paralegals, and administrative staff to support overall case management
Qualifications:
Excellent interpersonal and communication skills, both verbal and written
Strong organizational skills with attention to detail and the ability to multitask
Bachelor’s Degree or Associate’s Degree
At least one year of experience in legal intake, client services, or a similar role in a law firm or professional services environment strongly preferred
xzgxqkn Familiarity with legal processes and terminology is a plus
High degree of professionalism, discretion, and empathy when dealing with sensitive client matters
Proficient in Microsoft Office Suite (legal case management software is a plus)
Ability to work independently and as part of a team in a fast-paced environment
Benefits offered:
Medical, dental, and vision insurance
Long-Term Disability
Basic Life Insurance
Commuter transit benefit
401(k) with employer match
Paid time off
Paid holidays
Compensation Range : $50,000-$65,000 Annually
Worksite address
city of seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.