This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Intake Coordinator (Personal Injury)Intake Coordinator based in Los Angeles, BD&J is California's leading personal injury law firm, having recovered over $2 billion for our clients. We pride ourselves on providing compassionate and client-focused service, and we are looking for a driven and detail-oriented Intake Coordinator to join our team.The Intake Coordinator is the first point of contact for potential clients. This role requires exceptional communication skills, empathy, and the ability to gather and process information efficiently to ensure that all potential cases are properly evaluated and moved forward promptly.Responsibilities include:Answer incoming calls and respond to web inquiries from potential clients in a timely and professional mannerCollect and document detailed information about potential casesPerform initial screenings to determine case viabilityEnsure all intake forms and documents are completed and organizedMaintain accurate and detailed records in our case management softwareFollow up with potential clients to collect additional information or documents when neededWork closely with attorneys and case managers to transition qualified cases smoothlyEnsure all intake procedures are followed with consistency and attention to detailSkills & Requirements:1-2 years of experience in a client service, intake, or legal administrative role preferredExcellent communication skills, both written and verbalStrong attention to detail and organizational skillsAbility to multitask and manage a high volume of incoming inquiriesComfortable handling sensitive and confidential informationProficient in Microsoft Office and case management systems (FileVine experience is a plus)Empathetic, professional, and calm under pressureBilingual in Spanish is requiredWe offer an excellent compensation package including:Guaranteed competitive pay planProficiency/performance bonus401K80 hours of vacation the first year of employmentPaid holidaysMedical, dental, vision, and life insuranceSupplemental insuranceOpportunity for advancementAt BD&J, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay, and do their best work. We pride ourselves on bringing the best results to our clients and know our company runs on the hard work and dedication of our passionate and creative employees.BD&J is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.BD&J is an Equal Opportunity/Affirmative Action Employer dedicated to a policy of compliance with all federal, state, and local laws regarding nondiscrimination in employment. No questions included in our application process are intended to secure information to be used for unlawful purposes.Consistent with the provisions of the Americans with Disabilities Act (ADA), applicants may request accommodations needed to participate in the application process.
Worksite address
los angeles, CA, 90001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.