About this opportunity
Pathways to Life, Inc. lists this Intake Director Greenville, NC opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
INTAKE DIRECTOR - PATHWAYS TO LIFE, INC.
Location: Greenville, NC / hybrid / travel between offices
Full-time | Pay: $45,000-$55,000
Pathways to Life is a behavioral health provider serving Members across North Carolina through Tailored Care Management (TCM), CST, ACT, IIH and peer support. We need an Intake Director who can take over a busy referral pipeline right away and bring structure to it.
What you'll do
Own the full referral-to-intake process: first contact, eligibility, scheduling, chart opening and handoff to the service team
Track every referral from start to finish so none go missing
Coordinate with regional clinical directors, outreach staff, UM and authorizations
Work with Trillium, Alliance and Vaya on referrals, eligibility and TCM assignments
Keep intake records accurate and audit-ready in our EHR
Report weekly on referral volume, timeliness and conversion to leadership
What's required
Bachelor's degree in a human services field (preferred)
At least 3 years in NC behavioral health intake, access or care coordination, medical charts, medical administration, including at least 1 year supervising staff or a workflow
Working knowledge of NC Medicaid, Tailored Plans and MCO referral processes (preferred)
Strong EHR and spreadsheet skills. You will live in both.
Organized, fast and consistent follow-through. This role cannot let things slip.
Valid NC driver's license, reliable transportation and willingness to travel between offices
Must pass a background check and drug screen
Preferred: TCM experience, QP status, bilingual (English/Spanish)
Pathways to Life is an Equal Opportunity Employer.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.