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Job description
Job Overview
Location: San Francisco, CA
Job Type: Full-Time
Pay: $47,000 - $56,000/year DOE
Shifts Available: 7:00 am to 3:30 pm OR 10 am to 6:30 pm
Local candidates in the San Francisco area are strongly preferred due to the in-office nature of this role.
What You'll Do
In this vital role, you’ll help patients begin their care journey and stay on track with scheduled visits. Acting as the liaison between hospitals, providers, patients and our clinical team, you’ll ensure an efficient, compassionate, and well-coordinated intake and scheduling process. You’ll also support relationship‑building with community partners.
Key Responsibilities
Coordinate incoming referrals from hospitals, facilities, and providers
Accurately collect and enter patient information
Communicate with patients and families about services, scheduling, and care start dates
Work closely with the clinical team to assign and schedule visits
Partner with our community liaisons to support timely admissions and promote strong partnerships
Troubleshoot scheduling challenges and ensure continuity of care
What Makes You a Great Fit
Positive, proactive mindset with a strong sense of ownership
Excellent written and verbal communication skills
Detail-oriented and highly organized
Comfortable managing shifting priorities in a team setting
Comfortable navigating software systems and learning new technology
Preferred Qualifications
Experience in healthcare, scheduling, customer service or referral coordination preferred.
Home health or hospice experience is a plus, but not required
Familiarity with medical terminology is a bonus
Strong organizational and interpersonal skills is a must
Work Environment
Location: In-person at our San Francisco office.
Schedule: Monday to Friday
Shifts Available: 7:00 am to 3:30 pm OR 10 am to 6:30 pm
Benefits
Health Insurance
401(k) with Matching
Vision & Life Insurance
Competitive Pay
Paid Time Off & More
Health Link Home Health and Hospice is an equal opportunity employer.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.