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POWER

Intake Specialist Full-time

pittsburgh, PA

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Job description

Intake SpecialistThe Intake Specialist serves as the first point of contact for clients seeking treatment and recovery services through POWER. This position plays a critical role in ensuring timely access to care by coordinating referrals, conducting preliminary screenings, scheduling assessments, facilitating admissions, and helping women navigate the treatment process with compassion and professionalism. The Intake Specialist helps create a welcoming and supportive experience while ensuring efficient program access and continuity of care.POWER is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery.Compensation is based on experience and qualifications. Benefits include health, dental, and vision insurance; paid time off and holidays; 401(k) with generous employer match; professional development and training opportunities; life insurance, LTD, tuition reimbursement and more.Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus. Easy commute with access to public transit and close to Parkway East. Be part of a diverse, inclusive, and supportive workplace culture. Have access to a staff meditation room and art room. Free coffee, because every shift deserves a good start.Full-time non-exempt position. Hybrid work schedule may be available based on operational needs. Regular business hours with occasional evening hours to support admissions and client needs. On-site presence may be required for admissions coordination, client interactions, and team collaboration.Primarily sedentary office-based position with extensive computer and telephone use. Ability to communicate effectively in person, virtually, and by telephone. Ability to travel between POWER locations. Ability to sit, stand, walk, bend, and lift up to 15 pounds occasionally. Ability to maintain focus while managing multiple client and referral interactions throughout the workday.Comprehensive onboarding and training. Supportive, team-oriented work environment. Opportunities for professional growth and advancement.POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.

Worksite address

pittsburgh, PA, 15218, US

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