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The Salvation Army USA Western Territory

Intake Worker

tucson, AZ

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About this opportunity

The Salvation Army USA Western Territory lists this Intake Worker opportunity in tucson, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Description LOCATION: Tucson Hospitality House -1002 N. Main Ave

STATUS : FT/40 Hours- Saturday - Wednesday 2pm-11pm

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

High School Diploma/GED required

Able to maintain a non-judgmental attitude and a professional approach working with clients

Computer literate in MS Office Software

Ability to work with people of diverse backgrounds and circumstances

Able to handle crisis/emergency situations or services for the homeless and to utilize crisis intervention, crowd management, and conflict resolution skills

Experience working with homeless population

Ability to assess at-risk participants and situations

Excellent verbal and written communication skills

Successful background clearance

RESPONSIBILITIES:

Manage check-in of clients upon arrival, using proper sign-in procedures, including baggage checking and storage, cell phones, medication, weapons, and any other items using a log sheet accurately

Manage general operations of Intake area, and client needs staying in-house, providing information and referrals, medication disbursement, access to luggage and items checked in as needed

Conduct breath analysis testing on all clients entering the shelter and any suspected to be intoxicated, using a breathalyzer device, determining eligibility to receive housing based on the results of BAC level

Position will work independently with minimal direct supervision during shift. Because of this, excellent documentation will be required and checked against surveillance footage randomly

Monitor and supervise clients, investigate and report activity and incidents appropriately, or as needed to emergency responders, such as police, fire, and/or ambulance personnel, according to established guidelines

Maintain a visible presence at all times in the facility to deter criminal mischief

Provide accurate and thorough written communication in the (IR) Incident Report Log

Book for management and other staff review

Gather statistical information from participant sign-up sheets, laundry, church, and client registration and enter into HMIS, as well as other various services provided to clients during all stays

Complete HMIS Intake Assessment, V1-SPDAT packets on any clients arriving as requested

Answer incoming telephone calls

Implement a minimum of 2 regular facility, dorm, and restroom checks, documenting times and any activity

Use proper radio procedures in conjunction with partnering staff and custodians on duty for various needs

Provide clients with requested forms, i.e., grievance, laundry, etc.

Provide hygiene items, i.e., shampoo, razors, body wash, towels, as needed

Review shelter rules and policies and procedures with clients as necessary or questions arise

Take necessary precautions with clients to prevent damage to the facility

Interact with other agencies providing guidance and direction for special circumstances of clients, arriving by police escort, or released from the hospital

Maintain safety and security of clients and staff, monitoring front doors, allowing access only to authorized persons

Enforce all house rules, regulations, & policies

Ensure blanket distribution box stays supplied at the outside front door beginning at 9 pm

Contact the Program Manager when there is an emergency, following the chain of command contact list in manager absence

Attend all staff meetings and relevant training seminars as directed

Other duties as assigned by the supervisor as it relates to the position of Intake Worker

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl, and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Qualifications

Education High School or Equivalent (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

tucson, AZ, 85718, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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