Job description
At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
START YOUR CAREER NOW.
The Integrated Solutions Specialist is responsible for the development and implementation of internal and external (client-facing) integrations, including activities related to project management and the execution of tasks related to the integration within the planned scope and schedule. These activities will take place in accordance with DNOW policies and procedures, governmental legislation, and required quality and safety service guidelines.
Location: Houston preferred; remote candidates will also be considered.JOB RESPONSIBILITIES:
Work closely with internal and external teams/resources to identify needs and expectations in order to develop and provide comprehensive solutions
Assist with the development of project requirements, scope, project/implementation plans and their respective timelines
Lead and manage internal and client-facing integration initiatives and their execution through cross-functional teams
Consult and coordinate various subject matter experts, departments and clients in the development of specific business objectives and project requirements
Work efficiently to meet required deliverables and complete tasks within established timeframe
Act as a liaison between the business and functional/technical teams as needed
Provide and maintain effective and well-documented project related materials
Hold recurring project meetings (internal & external) to keep key stakeholders and team members apprised of current status
Effectively multitask and manage concurrent projects and timelines
Notify team members of any risks to the project plan or timeline as soon as they arise
Create and disseminate Standard Operating Procedures (SOPs) as necessary
Assist in the development of user training (internal and external) as needed working directly with the Centralized training team on requirements and roll out of training initiatives
Immediately and effectively respond to urgent branch support requirements should they arise
Work with internal teams to evaluate existing business processes and identify improvement initiatives in accordance with operational excellence
Represent and act on behalf of DNOW in an ethical manner
Does not commit DNOW to any financial expenditure without company approval
Ensure compliance with personnel policies and government HSE employment practices
Other duties as required
JOB REQUIREMENTS:
Bachelor’s Degree or equivalent experience
Knowledge of company deliverables and offerings
Strong strategic and tactical problem-solving skills with a solutions-driven approach
Display of leadership capabilities
Ability to establish confidence internally and within client’s organization and deliver against communicated expectations
Excellent verbal and written communication skills within all levels of an organization (internal and external) and the ability to work closely with various organizational levels
Ability to deliver results, prioritize tasks and adjust to changing priorities
Proficient in Microsoft Excel, Project, Visio, Smartsheet, and Outlook
Prior SAP experience (preferred) or an understanding of ERP systems (and related technologies)
Project management experience (preferred)
Prior exposure to EDI interfaces and resultant benefits (preferred)
Strong organizational skills
Ability to perform within a continuous improvement culture
Strong ethical compliance standards.
Ability to travel (at least 25%)
BENEFITS:
Competitive Salary + bonus
401(k)/ Retirement savings
Comprehensive Benefits (medical, dental, vision, life and disability coverage)
Career growth opportunities
Friendly work environment
Paid vacation/holidays
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.