About this opportunity
A Community of Friends lists this Intensive Case Manager I (ICMS) opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Type
Full-time
Description
Summary
This position will work as part of permanent supportive housing case management team. This position as part of the Intensive Case Management Services (ICMS) to formally homeless individuals and families with chronic medical conditions and co-occurring disorders, who are high utilizers of the Department of Health Services (DHS) hospital and outpatient system. Under the direction of the Tenant Services Supervisor, the Case Manager I (CM-I) is responsible for providing individual case management to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides the CM-I with tools that reflect best practices to motivate tenants to achieve their goals in a non- judgmental manner. The CM-I will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all tenants. The CM-I will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) and the CHAMP (DHS) database.
Essential Duties:
Provide individual case management referrals and supportive services for tenants
Create and provide group supportive services to tenants
Maintain proper documentation and current case notes in a computerized database system (CHAMP and HMIS)
Process housing applications using the Coordinated Entry System (CES), Family Solutions Center (FSC) and interview potential tenants for permanent supportive housing
Provide crisis management services to support tenant housing retention, increase income and build community engagement
Provide coverage for programs which are occasionally conducted during evening and weekend hours
Responsible for reporting abuse, as a mandated reporter which includes immediately reporting any concerns with respect to violation of a person's rights, actual and/or suspected abuse
Present tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis
Requirements
To perform effectively in this position, the CM-I (ICMS) must have:
Basic Qualifications: BA or BS degree
Two (2) years case management/client advocacy services with people who have been homeless and/or have a mental illness
One (1) year experience utilizing a client tracking database system
Six (6) months experience utilizing evidence based practices in a social services field
Valid California driver's license
Access to a personal vehicle to be used to conduct ACOF business
Ability to meet California minimum and ACOF insurance requirement
Preferred Qualifications: Bilingual (English/Spanish)
Ability to provide basic practice case management approaches in permanent supportive housing with individuals and/or families confronted with a mental health diagnosis
Demonstrated experience in developing and facilitating providing life skills groups
Proficiency with the CHAMP and HMIS database systems
Knowledge of the Coordinated Entry System and a familiarity with the VI-SPDAT
Ability to provide crisis management services in challenging environments
Proficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)
Proficiency with keyboarding skills to produce correspondence, email and reports
Communicate effectively both in verbal and written formats
Sensitivity and appreciation of diverse tenant populations as a benchmark to effectively to promote community and independent living skills
Extensive knowledge of the Team Concept and ability to navigate a variety of social services systems
Ability to provide non-judgmental support and direction to individuals and families in stressful circumstances
Experience working in a setting striving towards a team-building environment
Salary Description
$24.00 - $27.00 per hour
Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.