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Tandym Group

Intensive Case Manager - Walk-In Clinic

new york, NY

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Job description

A nonprofit services organization in New York City is seeking a new Intensive Case Manager for a hybrid role in the Bronx supporting clients in a walk-in clinic setting by providing trauma-informed case management, referrals, and housing-related support in a fast-paced, collaborative environment.

About the Opportunity:

Schedule: Monday to Friday

Hours: 9am to 5pm (with a 1-hour lunch)

Setting: Walk-In Clinic (at least 4 days onsite)

Responsibilities: Provide intensive case management services to walk-in clients in a domestic violence and gender-based violence setting

Conduct intakes, assess client needs, and develop appropriate service plans and referrals

Support clients with safety planning, crisis intervention, housing guidance, and emergency shelter placements

Maintain accurate case notes, digital records, and caseload documentation

Collaborate with onsite partners and internal team members to coordinate client-centered services and support high-risk cases

Qualifications: 5+ years of relevant Case Management experience

Associate's Degree

Experience working with survivors of domestic violence and/or gender-based violence

Experience assisting clients with public benefits, housing, Medicaid, SNAP, or similar supports

Strong client services background with excellent communication, listening, writing, and documentation skills

High emotional intelligence, discretion with confidential information, and the ability to manage multiple priorities in a fast-paced environment

Desired Skills: Bachelor's degree in Social Work, Psychology, or a related field

Experience with trauma-informed, survivor-centered, or shelter-based services

Familiarity with working in a Family Justice Center or similar collaborative service environment

Working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

Strong relationship-building skills and the ability to work effectively with diverse, underserved populations

Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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