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The Neighborhood Center Inc

Intensive Case Planner

utica, NY

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About this opportunity

The Neighborhood Center Inc lists this Intensive Case Planner opportunity in utica, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Intensive Case Planner

nHome ( Intensive Case Planner

nnnFull Time

n

nnUtica, NY (Remote) (

n

nnPosted 8 months ago

n

n nWebsite ( The Neighborhood Center

nPay: From $27.47 per hour

nPosition: Intensive Case Planner (ICP)

nDivision: Behavioral Health Care

nStatus: Full Time with Benefits

nLocation: Community Based Response

nBase Schedule: 35-hour work week. Monday – Friday 8:30-4:30. With occasional nights and weekends including rotation of on call.

nJOB DESCRIPTION: The Intensive Case Planner provides comprehensive, strength-based case management services to families involved with the child welfare system. This role is focused on ensuring child safety, family stabilization, and long-term well-being through collaborative planning, advocacy, and therapeutic support. The Intensive Case Planner works closely with families, the Department of Family and Community Services (DFCS), legal stakeholders, schools, mental health providers, and other community-based organizations.

nSPECIFIC RESPONSIBILITIES INCLUDE:

nnnMaintain a caseload of families with elevated service needs and/or high-risk indicators.

n

nnConduct regular home and community-based visits (minimum twice per month or as mandated).

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nnEngage children and families using a trauma-informed and culturally responsive approach.

n

nnComplete comprehensive family assessments and individualized service plans in accordance with DFCS.

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nnCoordinate services including mental health, substance use, domestic violence, education, housing, and employment supports.

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nnFacilitate family team conferences and case planning meetings with internal and external stakeholders.

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nnMaintain timely and accurate documentation in electronic case records (e.g., Connections).

n

nnSubmit all required reports, progress notes, and court reports in accordance with DFCS and agency guidelines.

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nnEnsure all contacts, consents, and assessments meet regulatory and agency standards.

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nnCollaborate with DFCS, legal representatives, and service providers to ensure coordinated care.

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nnCoordinate with clients and treatment providers to secure placement for children requiring secured detention.

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nnAttend and provide testimony at Family Court proceedings when required.

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nnAdvocate for services that strengthen family functioning and promote child well-being.

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nnRespond promptly to emergencies, including safety concerns, hospitalizations, or child removals.

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nnWork collaboratively with supervisors to assess risk and implement safety interventions.

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nnParticipate in individual and group supervision.

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nnAttend case conferences, training sessions, and team meetings.

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nnMaintain certification or proficiency in evidence-based models and/or mandated programs (Mandated Reporting).

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nnMaintains self in a professional manner at all times and adheres to the policies and procedures of the Agency.

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nnPerforms various related tasks as assigned or required.

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nnPunctual and regular attendance is an essential responsibility of each employee. Employees are expected to report to work as scheduled, on time and prepared to start working.

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nnEmployees are expected to be available to work occasional evening and weekend events as assigned, based on the needs of the program.

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nnEmployee must be available to participate in a rotating on-call schedules as required by the program. This includes responding to urgent matters outside of regular business hours, including evenings, weekends, and holidays.

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n nREQUIRED QUALIFICATIONS:

nnnA Bachelor’s Degree in Social Work, Nursing, Psychology or a closely related Human Service field

n

nnAND

n

nnTwo (2) years relevant experience working with children/adults with mental health/ behavioral health concerns

n

n nAND

nnA valid New York State Driver’s License and reliable transportation required to conduct home/community based visits

n nAND

nnnKnowledge of DFCS Preventive Services model and evidence-based interventions.

n

nnFamiliarity with state and local child welfare regulations and systems.

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nnProven strong organizational, assessment and communication skills.

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nnExperience in securing cooperation of, and working effectively with individuals and agencies in the community.

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nnSkills & Competencies:

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nnStrong engagement, assessment, and crisis intervention skills.

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nnAbility to build trust and maintain boundaries with clients from diverse backgrounds.

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nnExcellent organizational and time management skills.

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nnStrong written and verbal communication.

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nnCommitment to social justice, family preservation, and child safety.At The Neighborhood Center, Inc, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.

n

n nWe believe that diversity, equity, and inclusion are essential to the success of our organization and are dedicated to creating a workplace that welcomes and values all individuals. We strive to create a culture that fosters respect, openness, and understanding, and we encourage people from all backgrounds to apply for open positions.

nProgram: Intensive Case Planning

nDivision: Behavioral Health Care

nStatus: Full Time with Benefits

nLocation: Community Based Response

nRate of Pay: $27.47/hour plus a $2,000 sign on bonus

nBase Schedule: 35-hour work week. Monday – Friday 8:30-4:30. With occasional nights and weekends including rotation of on call.

nJob Type: Full-time

nWork Location: In person

Worksite address

utica, NY, 13502, US

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