This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Description:
THIS IS AN ON-SITE POSITION
JOB SUMMARY:
The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning.
The position ensures reliable, secure day-to-day IT operations.
REPORTS TO: Director of Finance
DIRECT REPORTS: None
ESSENTIAL FUNCTIONS:
* INTERNAL IT OPERATIONS
* Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.
* Manage user lifecycle (onboarding/offboarding, permissions, account administration).
* Deploy and support laptops, desktops, mobile devices, and peripherals.
* Perform patching, upgrades, refresh cycles, and routine system maintenance.
* Monitor system performance, security, and backups.
* Maintain accurate documentation of configurations and procedures.
* Ensure compliance with internal IT policies and change management processes.
2. SUPPORT & SERVICE MANAGEMENT
* Serve as primary internal IT support resource (Tier 1-3).
* Manage ticket intake, resolution, documentation, and escalation.
* Provide professional support to employees at all levels.
* Identify and reduce recurring technical issues.
* Provide occasional after-hours support as needed.
3. SUCCESS MEASURES
* Stable and secure internal IT environment
* Timely issue resolution and high employee satisfaction
* Reduction in recurring support issues
* Successful rollout and adoption of new technologies
* Measurable operational improvements
ADDITIONAL RESPONSIBILITIES:
* Adhere to departmental policies for reporting and managing requests and change control
* Maintain daily timesheet and expense report entries and submit them accurately and timely
* Other duties as required
Requirements:
TECHNICAL SKILLS & EXPERIENCE:
Strong working knowledge of:
* Microsoft Windows Server
* Microsoft Active Directory (AD, DNS, Group Policy)
* Microsoft 365 & Exchange
* Microsoft Intune
* Windows Desktop OS
* VPN and remote access solutions
* Endpoint security platforms
* Backup and disaster recovery systems
* Wi-Fi and LAN networking fundamentals
* HP and Dell hardware environments
* Understanding of internet architecture and mail flow
Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred.
SOFT SKILLS & COMPENTENCIES:
* Strong technical troubleshooting skills
* Organized and process-oriented
* Clear communicator
* Strategic thinker with hands-on execution ability
* Independent, accountable, and collaborative
EDUCATION & QUALIFICATIONS:
Qualifications
* 3-5+ years of progressive IT experience
* Strong systems administration background
* Experience supporting Microsoft 365 and Windows environments
* Experience implementing or evaluating new technologies preferred
* Associate or Bachelor's degree in IT-related field preferred
Preferred Certifications:
CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent
WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
* Primarily office-based work using standard computer equipment
* Ability to remain calm and effective during time-sensitive situations
* Occasional evening or weekend work as needed
* Valid driver's license and reliable transportation
Compensation details: 21-36 Hourly Wage
PI3d0c d
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.