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Job description
International Student Advisor
You'll serve as a vital resource for international students, providing expert immigration advising and holistic support that enables their success at the University. As a trusted advisor, you'll guide students through complex federal regulations while supporting their integration into university life and the broader community. This position works collaboratively within the advising team and reports to the advising team lead in student advising services.
Student Advising and Support
Serve as an advisor for the University's international student population with an emphasis on those in F-1 and J-1 immigration status
Provide pre-arrival and arrival immigration guidance to prospective and admitted students
Advise students on work authorizations, immigration document extensions, status maintenance, visa applications, and international travel
Navigate complex cases involving U.S. Department of Homeland Security and State Department regulations
Empower student success through comprehensive counseling on university life, community integration, and the American educational experience
Assist students with practical matters, including finances, transportation, employment, and campus adjustment
Support high-volume email inquiries through the general inbox, collaborating with assistant advisors and document and compliance specialists to ensure timely responses
Immigration Compliance
Serve as a DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO)
Maintain accurate records in SEVIS and university student information systems, ensuring strict compliance with federal regulations
Process immigration applications and documentation with precision and efficiency
Communicate directly with federal agencies regarding immigration benefits for students
Contribute actively to building team expertise in immigration regulations and compliance best practices
Communication and Outreach
Partner with academic departments to enhance support for international students across colleges and schools
Serve as liaison to University offices, advocating effectively for international student needs
Contribute compelling content for student communications, including emails, webpages, and presentations while maintaining Texas Global branding standards
Participate in delivering workshops, orientation sessions, and programming activities that connect international students with the University community
Team and Institutional Support
Champion ISSS and Texas Global priorities through active participation in programs and community-building events
Contribute to innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery
Support and attend programs that foster a sense of belonging among international students and scholars and to the greater University community.
Required Qualifications
Bachelor's degree and three years of professional experience in international student advising or immigration casework. Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment. Strong skills in professional and intercultural communication and public speaking. Proven capability to multitask and keep projects well-organized and on deadline. Strong computer and technological proficiency. Commitment to high-quality and efficient customer service. Equivalent combination or substitution of relevant education and experience may be substituted as appropriate.
Important Note
Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position.
Preferred Qualifications
Significant experience advising students on F-1 and J-1 immigration regulations in a university context. Experience as a Designated School Official (DSO and Alternate Responsible Officer (ARO). Experience working with Sunapsis database.
Salary Range
$52,000 + depending on qualifications
Working Conditions
Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.