About this opportunity
U-Haul lists this Inventory Control Manager, Retail Sales opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Inventory Control Manager, Retail SalesTo ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.We are hiring an Inventory Control Manager to protect inventory accuracy and product availability across a large, multi-location retail network. This role owns the day-to-day control loop for key retail product families — turning data signals into action with field operations, purchasing, and intracompany stakeholders so stockouts, overstocks, master-data errors, and opening readiness issues are found early and closed out.This is a hands-on analytical and process role: exception triage, root-cause investigation, replenishment/level hygiene, replenishment frequency, program compliance, new-location readiness, and continuous improvement of the tools and reports the field teams and the home office rely on.What you will doInventory accuracy & exception managementMonitor daily and periodic inventory exception reports; investigate material swings and variances by SKU and location/region.Drive root-cause analysis (process, system, master data, damage, or demand) and assign clear owners and next steps until closed.Maintain disciplined follow-up so unexplained inventory movement does not linger.Levels, replenishment & program complianceOwn product-level / min-max / safety-stock style parameters for Retail SKUs and keep them current as demand and pack rules change.Own and manage safety-stock plan for product groupings at the store grouping, geographic region, and global levels with multiple variables.Audit location-level assortment and program enrollment (on/off compliance) and correct master data.Support specialty accessory / parts inventory health, including purchasing holds, level retain/remove decisions, and alignment with Procurement.Make recommendations for replenishment allocation frequency.Network readiness (new locations & remodels)Prepare and distribute retail inventory opening packets for new centers (plans, layouts, display/assortment files, and related readiness docs for start-up).Support showroom layout and remodel requests with accurate product, display, and timing guidance via action-plan deliverables to field operations executives.Own and manage inventory safety-stock and ramp-up plan for new locations.Systems, reporting & continuous improvement.Own, improve existing, and develop new Point-of-Sale inventory management tools that store teams use to manage incoming shipments and keep daily inventory records accurate.Use BI / analytics platforms and operational reports to surface risk; improve report design so leaders can act quickly.Document system defects that break inventory truth (e.g., pack-size / algorithm issues) and shepherd fixes with product/IT partners.Build simple, durable metrics and playbooks so the control process scales beyond one person.Field support, enablement & subject-matter leadershipSupport approximately 2,500 company-owned field locations with clear, practical guidance on retail inventory questions and exceptions.Become the recognized subject matter expert for U-Haul retail inventory policies, tools, data, and operating practices.Guide and influence field and cross-functional partners who do not report directly to this role.Identify repeat questions and failure points, then convert them into self-service tools, standardized processes, training, job aids, and decision rules.Reduce avoidable home-office dependency while maintaining the right controls, escalation paths, and accountability.Partnership & communicationWork daily with Retail Sales leadership, inventory peers, Procurement, operations, real estate/field partners, and intake/ticket surfaces.Translate complex inventory issues into practical actions for operators and executives.Escalate crisply: what changed, business risk, and the decision or action needed.Required qualifications:4+ years in inventory control, inventory planning/allocation, warehouse inventory accuracy, or multi-unit retail supply chain (or equivalent).Proven experience investigating inventory discrepancies and driving corrective action across functions.Strong analytical skills; advanced Excel (or equivalent) and comfort with ERP / WMS / POS / BI reporting tools.Clear written and verbal communication; able to brief executives and coach field partners without jargon overload.High ownership, detail orientation, and follow-through on recurring control work.Ability to manage multiple concurrent workstreams (daily firehose + projects) without dropping either.Preferred qualifications:Experience in multi-location retail or distribution networks.Background setting or maintaining min/max, safety stock, or product-level parameters.Exposure to purchasing holds, pack/case rules, or inventory master-data stewardship.Experience filing and driving system defects / continuous improvement with engineering or product teams.New-store opening or remodel inventory readiness experience.Bachelor's degree in supply chain, business, operations, or related field; APICS CPIM and CSCP is a plus.Familiarity with U-Haul (or similar) retail inventory, BI, and ticketing tools after onboarding.U - Haul Offers:Medical insurancePrescription drug plansDental & Vision plan with hearing care discountsOnsite medical clinic for team members and eligible family membersNew indoor fitness gym (Midtown Phoenix campus)Get Fit Gym Reimbursement ProgramRegistered Dietitian ProgramWeightWatchers®CVS Virtual CareU-Haul Kids Program24-Hour Nurse LineWellness Program (Healthier You initiatives & challenges)Mindset App ReimbursementPet Insurance & Wellness plansCareer stabilityOpportunities for advancementValuable on-the-job trainingTuition Reimbursement ProgramFree online courses for personal and professional development at U-Haul University®401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)Company-paid life insuranceVoluntary life insurance optionsShort-Term and Long-Term DisabilityCritical Illness, Accident & Hospital Indemnity plansBusiness & business travel insuranceMetLaw Legal ProgramMetLife Auto & Home InsuranceLifeLock Identity Theft ProtectionDave Ramsey's SmartDollar® Financial Wellness ProgramU-Haul Federal Credit UnionPaid holidays, vacation, and sick timeYou Matter Employee Assistance Program (EAP)Discounts on cell phone plans, hotels, computers, vehicles & moreCommunity involvement & volunteer opportunitiesU-Haul Mothers Program (Paid maternity leave)U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Worksite address
phoenix, AZ, 85012, US
Who can apply
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