About this opportunity
Astreya lists this Inventory Technician IV opportunity in oakland, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Inventory TechnicianInventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services.Scope:Works on complex assignments requiring a high degree of initiativeRequires minimal oversight and is proactive. May act as a team leader.Owns site/regional capacity planning, audits, vendor coordination, and continuous improvement; influences policy.Your Roles and Responsibilities:Handle inventory and asset management, conference room preventative maintenance, and e-recyclingSupport a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfactionEnsure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.Deploy and recover laptop and desktop imagesPerform customer support for over 70,000 users worldwide from IT accessory to workstation dressingUse ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)Utilize Inventory Data management software to maintain inventory accuracy and workflowContribute to large scale global projects as neededOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionRequired Qualifications/Skills:High school diploma or general education degree (GED) and 8+ years' related experience and/or training; or equivalent combination of education and experienceExcellent written and verbal communications skillsAbility to work in a large team with minimal supervisionCapable of providing an outstanding user experienceKnowledge of Inventory and ITAbility to excel in a fast paced work environmentAbility to make sound decisions when faced with competing prioritiesResults oriented and can identify the steps to be taken to achieve objectivesLeads a site or small region; vendor and budget awarenessPreferred Qualifications:Past business operations experienceSome customer experience background or familiarityPhysical Demand & Work Environment:Ability to lift and carry 50 pounds or more of equipment safely, multiple times per dayMust have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersSalary Range$26.86 - $33.58 USD (Hourly)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through UHCNationwide Vision provided by UHCFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and CourseraCorporate Wellness Program provided by Goomi GroupEmployee Assistance ProgramWellness Days401k PlanBasic and Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Worksite address
oakland, CA, 94601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.