Job description
About Katch
Katch is a leading healthcare technology company specializing in payment coordination. We partner with health plans, providers, and other stakeholders to identify, recover, and prevent payment errors, helping our clients reduce costs and improve operational efficiency. We are building a growing team that thrives in a fast-moving environment. We look for curious, resourceful problem-solvers who are comfortable working across priorities, navigating ambiguity, and using technology to deliver results. Ideal candidates are collaborative, eager to learn, and energized by improving how work gets done.
Job Summary:
As an Investigator, you will be responsible for completing investigations to determine subrogation potential. Using your investigative and analytical skills you will work with a variety of contacts to gather accident details. You will use this information in conjunction with state and federal compliance policies, reimbursement policies, and contract compliance to complete your investigation and prepare the subrogation file to be handled by our Recovery Specialist team. Success in this role requires strong attention to detail, critical thinking, and effective communication skills. You should be comfortable working in a fast-paced environment, managing multiple priorities simultaneously, and adapting to changing business needs while maintaining a high level of accuracy and productivity.
Responsibilities:
Reviews and investigates within various claims platforms to determine coverage eligibility and plan information. (20%)
Enter missing case details into the case management system. (55%)
Review documentation to ensure consistent case set up process. (15%)
Contact external customers by phone/ email and solicit additional information required for the case. (8%)
Enter daily results into production tracker. (2%)
Qualifications:
High School Diploma or equivalent
2+ years experience in claims investigation or related field
Strong communication and collaboration skills
Proficiency in claims systems and subrogation tools
Knowledge of healthcare coding (CPT, ICD-10) preferred
LOCATION ELIGIBILITY REQUIREMENT: This position offers remote work flexibility for candidates who reside in one of our eligible hiring states: Georgia, Florida, Pennsylvania, Kentucky, Texas, Wisconsin, or Michigan. Due to this location requirement, applicants must be located in and legally authorized to work from one of these states at the time of hire and throughout their employment.
Benefits
Comprehensive medical, dental, and vision coverage
Wellness program with resources for healthy living
Health Savings Account (HSA) and Flexible Spending Account (FSA) for tax-free savings
Tuition reimbursement opportunities
Generous PTO so you can recharge
Paid holidays and sick time
Leave options to support life’s biggest moments
Life and Disability insurance through Unum
Voluntary coverage options for added peace of mind (Critical Illness, Accident, Hospital Indemnity, Legal, and Identity Protection)
Employee Assistance Program (EAP) for free, confidential counseling and support
Remote work options available for many roles
Flexible schedules in select positions
For more information about Katch, visit.
Equal Employment Opportunity at Katch
Katch is an equal opportunity employer and is committed to providing equal employment opportunity to all applicants and employees. We do not discriminate on the basis of race, color, ancestry, religion, sex (including pregnancy), national origin, age, disability (physical or mental), genetic information, sexual orientation, gender identity or expression, marital status, citizenship, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Katch participates in E‑Verify as required by applicable law.
In accordance with applicable state and local laws, Katch does not inquire about an applicant’s salary history during the recruitment process.
If you require a reasonable accommodation to complete any part of the application or recruitment process, please contact our recruiting team.
For information on how we collect and use personal data, please review our Privacy Notice at
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.