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KENTECH Consulting

INVESTIGATIVE ANALYST SOCIAL MEDIA

miami, FL

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Job description

Benefits:

n401(k) matching

nDental insurance

nHealth insurance

nPaid time off

nProfit sharing

nVision insurance

nKENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.

nMISSION

nWe're on a mission to help the world make clear and informed hiring decisions

nVALUE In order to achieve our team, exhibit the behaviors and core values aligned with this mission

nPeople-Focused: We are people-focused and results-driven.

nGrowth Minded: We believe in collaborative learning and industry best practices to deliver excellence.

nFact Finders: We are passionate investigators for discovery and truth.

nCommunity and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about.

nIMPACT

nAs a small agile company, we seek high performers who relish in the idea that their effort will directly impact our customers and help shape the next evolution of background investigations.

nJob Description

nKENTECH is seeking a Social Media Investigations Investigative Analyst who is detail-driven, internet-savvy, and confident managing investigative work with limited oversight. In this role, you will conduct fact-based social media and online presence investigations, identify inconsistencies and potential risk indicators, and produce clear, well-written reports that meet quality and compliance expectations. You will also help improve workflow by staying organized, communicating early, and flagging issues before they become larger concerns.

nKey Responsibilities

nConduct impartial, fact-based social media and online presence investigations in accordance with internal standards and client requirements.

nReview applicant information, source documentation, and online identifiers to support accurate subject matching and digital profile analysis.

nPerform advanced internet research across social media platforms, search engines, public websites, forums, blogs, and other online sources.

nIdentify discrepancies, red flags, concerning online behavior, and relevant patterns across publicly available digital content.

nValidate identity and profile linkage using names, usernames, locations, photos, biographical details, and other available data points.

nDocument findings in a clear, objective, and legally defensible manner, following internal guidelines and client-specific requirements.

nManage multiple cases at once while maintaining productivity, quality, and deadline expectations without repeated follow-up.

nEscalate complex findings, uncertain matches, or high-risk content to leads or internal partners in a timely manner.

nMaintain proactive communication with leads and team members regarding case status, obstacles, and trends.

nContribute to process improvements by sharing recurring issues, workflow suggestions, and practical recommendations.

nStay current on platform changes, search techniques, and evolving digital research methods relevant to online investigations.

nQualifications

nRequired

nBachelor’s degree required, Criminal Justice, Pre-Law, Paralegal, Journalism, Political Science, Communications, Cybersecurity, or similar.

n2+ years of experience in investigative, research, compliance, legal, social media review, online moderation, intelligence gathering, or document-heavy work.

nStrong written communication skills, including editing and report-quality writing.

nStrong internet research skills and the ability to navigate multiple online platforms and tools efficiently.

nComfort working in systems and learning new tools quickly in a tech-forward environment.

nAbility to handle sensitive data with professionalism, discretion, and sound judgment.

nAbility to apply policy and investigative standards consistently when reviewing publicly available online content.

nMust be able to pass security clearance to obtain a Permanent Employee Registration Card (PERC), or already have one.

nMust be willing to complete a drug test.

nPreferred

nExperience with social media investigations, OSINT, digital footprint research, or online due diligence.

nExperience reviewing publicly available online content for risk indicators, behavioral concerns, or policy-related issues.

nExperience working in regulated, government, legal, compliance-driven, or background screening environments.

nFamiliarity with identity verification, public records research, or background screening workflows.

nDesired Soft Skills

nCritical Thinking: Strong judgment and the ability to connect digital details and draw accurate conclusions.

nAttention to Detail: High accuracy and the ability to spot small inconsistencies that matter.

nProblem-Solving: Resourceful and persistent when working through incomplete or unclear information.

nCommunication: Clear, timely updates and strong written reporting skills.

nAdaptability: Comfortable with changing platforms, shifting priorities, and evolving case needs.

nTeam Collaboration: Reliable partner who supports workflow and shared goals.

nEthical Integrity: Trustworthy with confidential and sensitive information.

nResilience: Calm under pressure and able to maintain quality when workloads increase.

nLocation Requirement

nTo be considered, candidates must currently reside in one of the following states due to operational and compliance requirements: Florida, Georgia, Illinois, North Carolina, New Jersey, South Carolina, South Dakota, Texas, Virginia, or Washington.

nAdditional Information

nRemote, Full-Time

nPTO

nFlex Time

nSTD/LTD

nLife Insurance

nHealth, Vision, and Dental

nStarting Pay: $15.00 per hour

nEqual Opportunity Employer

nKENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

nThis is a remote position.

Worksite address

miami, FL, 33222, US

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