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Fidelity Investments

Investor Support Customer Service Representative - Financial Services

taylor mill, KY

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Job description

Fidelity Investments seeks a Customer Relationship Advocate in Covington, KY to deliver exceptional service to individual investors. In this career development role, you’ll handle inbound client inquiries, resolve account and trading questions, and educate customers on investment, retirement, and digital solutions. You’ll work in a collaborative, client-first culture with extensive paid training, licensing support, and clear growth paths into advanced service, planning, or advisory roles. This hybrid position blends phone and digital support, emphasizing integrity, problem solving, and continuous learning in a dynamic financial services environment.

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