About this opportunity
KORE Wireless lists this IoT Technical Advisor & Customer Experience Lead opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
KORE Wireless is seeking a Technical Advisor to provide in-depth technical assistance, resolve complex issues, and train customers on products and software/hardware solutions. You will act as a secondary escalation point to ensure exceptional customer experience.
The role requires strong networking, IoT, and geolocation expertise, collaboration with cross-functional teams, and proactive incident management to minimize churn and identify improvement opportunities.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.