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South Shore Health

IS Application Analyst - Epic Resolute Hospital Billing

newton, MA

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Job description

Job Description Summary

South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking an experienced Epic Resolute Hospital Billing Analyst to join our IS team. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Epic Resolute Hospital Billing application functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remotely (must live in MA if fully remote).

Job Description

Responsibilities

Develop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionality

Analyze procedures and problems within manual/automated health care systems; report findings and when applicable recommends options for resolutions

Formulate system scope and objectives

Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation

Skills & Abilities

Excellent written, verbal, and interpersonal communication skills

Ability to use stand flowcharting tools and techniques to create and maintain business process and functional flow charts

Proficient knowledge of web-based technologies, processes, and analytics

Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)

Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards

Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers

Basic knowledge of standardized improvement methodologies

Proficiency in Microsoft Office including Word, Excel, and Power Point required

Qualifications

Bachelors degree in Computer Science or related field preferred

2+ years of directly-related business applications experience

Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills

Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications

Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems

IT or operational experience in one or more of the following areas is a plus: Hospital Coding, Hospital Billing, Professional Billing, Claims, Contracts.

Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists

Proficiency or certification in Epic applications: Epic Resolute Hospital Billing. Epic Contract Maintenance also preferred.

Worksite address

newton, MA, 02458, US

Who can apply

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