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Job description
Worldwide Logistics, Inc. is seeking an IT Helpdesk Team Lead to guide a skilled helpdesk and infrastructure group in a hybrid, multi-location office setup. You will mentor technicians, manage escalations, and drive ITIL-aligned improvements across hardware, software, and network issues.
You will oversee provisioning, Microsoft 365 (Office/Exchange and Azure AD) administration, and RMM-based issue resolution, ensuring high service quality, documentation, and cross-team collaboration.
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Worksite address
paramus, NJ, 07653, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.