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Job description
Job DescriptionJob Description
IT Infrastructure Team Lead
Sterling Administration is looking for an IT Infrastructure Lead who is a self-motivated individual with a strong background in network infrastructures. This position is onsite at our Oakland
office.
Position Description
This role oversees IT infrastructure, cloud services, and operational support while managing managed service provider partnerships to ensure secure, reliable systems. The position leads IT strategy and Azure cloud design, proactively addresses security risks, and supports critical IT operations and incidents. Close collaboration with internal teams ensures technology solutions align with business needs and data security requirements.
Key Responsibilities
Manage IT strategy roadmap
Manager and plan IT strategy projects
Proactively research, monitor and assess IT security risks and propose solutions for strengthening security
Design, build, and manage cloud-based applications using Microsoft Azure Cloud Services.
Plan and design cloud infrastructure within the Azure environment.
Maintain, deploy, and support cloud applications.
Troubleshoot and resolve issues related to cloud infrastructure, application deployment, and system performance.
Work with IT MSPs to troubleshoot hardware and software errors by documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Recommending upgrades to the network, server and related equipment, software, and other relevant improvements to IT MSPs
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Lead and troubleshoot IT incident calls that come in from IT Desktop Support MSP
Provide Mobile phone, Email and Desktop Support as necessary
Work with Department leads to offer solutions that meet business needs, but also meet IT data security requirements
Monitor Public (External) and Managed PKI (Private/Internal) CA SSL/TLS Certificates for upcoming expiration dates
Monitor all expiry notifications to ensure no issues result from Certificate expiration
Perform additional duties and special projects as assigned.
Qualifications
Bachelor’s degree in Computer Science .
5-7 years of experience in IT infrastructure, systems engineering, or cloud operations.
Hands‑on experience with Azure, security controls, MSP management, and IT operations.
Proven ability to lead projects, manage vendors, and serve as an escalation point for critical incidents.
Ability to work well in a team environment, work well under pressure and multiple projects simultaneously.
Must be able to manage work under tight deadlines.
Basic project management experience .
Demonstrated ability to handle sensitive information and maintain strict confidentiality.
Pay Benefits
Salary: 95,000-115,000 (annualized)
Health Insurance
Employer HSA Contribution
Vision Insurance
Dental Insurance
Group Term Life Insurance
401k with Safe Harbor Match
Employee Stock Ownership Plan (ESOP)
Sterling is a proud Equal Opportunity Employer. We are dedicated to a policy of non-
discrimination on the basis of , , , expression, , , ,
, , veteran status or any other characteristic protected by applicable law.
Company Description
Sterling Administration, founded in 2004 by Cora Tellez, was a pioneer in the HSA industry and today is considered to be among the top HSA administrators in the country. We are an independent, financially self-sustaining, privately-held company that specializes in administering health savings accounts (HSAs), health reimbursement arrangements (HRAs), flexible benefit plans (FSAs) premium only plans (POPs), and COBRA. Sterling Administration is a certified minority woman owned company and has been awarded as a San Francisco Bay Area Top Workplace for 3 years in a row.
Company DescriptionSterling Administration, founded in 2004 by Cora Tellez, was a pioneer in the HSA industry and today is considered to be among the top HSA administrators in the country. We are an independent, financially self-sustaining, privately-held company that specializes in administering health savings accounts (HSAs), health reimbursement arrangements (HRAs), flexible benefit plans (FSAs) premium only plans (POPs), and COBRA. Sterling Administration is a certified minority woman owned company and has been awarded as a San Francisco Bay Area Top Workplace for 3 years in a row.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.