About this opportunity
SHARP STERILE MANUFACTURING LLC lists this IT Manager opportunity in lee, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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IT Manager
Full Time Professional Lee, MA, US
3 days ago Requisition ID: 1811
Salary Range:
$95,000.00 To $140,000.00 Annually
Position Summary
The IT Manager will manage IT staff and the BSM help desk by providing technical advice and oversight for network applications for both new and existing systems at BSM.
Duties and Responsibilities
Resident SME for information technology and solutions
Manage help desk through support ticket generation, tracking and resolution
Coordinating activities with technology vendors and supporting technology contractors to design, setup or troubleshoot systems
Maintain organized records of company technology related documents, software licenses and computerized equipment
Continuously strive to improve the company computerized systems with a focus on quality, timeliness and cost-awareness
Administrative ad hoc review of reports and management of records
Adopt corporate policies and standard operating procedures (SOPs) and develop plant specific SOPs for all IT activities
Act as system administrator for plant systems
Create and perform training with employees on IT related topics (account security, application troubleshooting, new user training, etc.)
Manage quality change controls, CAPAs, deviations, events related to IT
Other duties as assigned
Regulatory Responsibilities
Monitor and control security of company computerized systems, assess 21 CFR Part 11 compliance and respond with necessary corrective actions
Ensure BSM IT/IS systems are operating efficiently and in compliance with FDA regulations and BSM approved procedures
Supervisory Responsibilities
Oversee day to day activities and training of the IT group
Provide leadership to maintain and improve BSM technology
Provide guidance and mentorship to IT technicians
Experience
Four (4) years related technology experience or combination of education and work experience
One (1) year experience in cGMP and/or FDA regulated industry
IT related certifications preferred
Education
Bachelor's degree or equivalent education and experience
Knowledge, Skills & Abilities
Proficient in MS Office applications (including Word, Excel, Powerpoint and Outlook), Windows OS, basic networking devices
Familiarity with Active Directory, Azure, MS Exchange, MS Teams is required
Knowledge of RJ45 wiring required
Familiarity with databases and SQL software is preferred
Well-organized
Proficient at troubleshooting
Attention to detail while executing multiple tasks, maintaining accurate records and files
Ability to manage timelines to meet assigned goals
Maintain control and confidentiality of documents and information
Demonstrated effective management of small teams
Ability to communicate in a professional manner and work in a fast-paced environment
Physical Requirements
Use of standard office equipment with or without reasonable accommodation(s)
Ability to remain stationary for prolonged periods of time
Lift up to 10lbs. frequently and up to 50 lbs. occasionally
Perform low voltage wiring and wire running in confined areas
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Worksite address
lee, MA, 01238, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.