About this opportunity
Hensel Phelps lists this IT Senior Operations Engineer opportunity in mclean, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Hensel Phelps
At Hensel Phelps, we don’t just build projects— we build careers, communities, and a culture of excellence. As an employee-owned company, every person here plays a vital role in shaping our success and future. Guided by our core values of Ownership, Integrity, Builder mindset, Diversity, and Community, we combine cutting-edge technology with hands‑on expertise to deliver landmark projects across the nation. When you join Hensel Phelps, you join a team that values your growth, empowers your ideas, and invests in your journey. Together, we create an environment where innovation thrives, safety is paramount, and every individual has the opportunity to make a lasting impact.
Job Description
The Senior IT Operations Engineer’s role is to supervise the design, build, and implementation of network systems across the operational region. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, project servers, associated software, and communication links. Senior IT Operations Engineers are also responsible for providing desktop support to end users in our regional office and at regional project locations. This person will also maintain proper end user configuration, IT hardware inventory, licensing, and PC/end user onboarding and offboarding of all IT equipment, including PC setup, troubleshooting, and security controls.
Key Responsibilities
Collaborate with executive management and department leaders to assess near- and long-term IT capacity needs
Create and maintain documentation as it relates to IT configuration, processes, and service records
Develop, implement, and maintain policies, procedures, and associated training plans for IT administration, usage, and disaster recovery
Lead in the development and implementation of policies for network asset management, including maintenance of network component inventory, related documentation, and technical specifications information
Lead in the development and implementation of policies for end user devices such as: desktop, laptop and mobile
Conduct research on IT products, services, protocols, and standards to remain abreast of developments in the technology industry
Oversee new and existing equipment, hardware, and software upgrades
Interact and negotiate with vendors, outsourcers, and contractors for IT products and services
Plan and implement any improvement, modification, or replacement of IT infrastructure components
Plan and manage budgeting for IT hardware and software procurement
Lead in the development and implementation of policies, procedures, and associated training for IT resource administration, appropriate use, and disaster recovery
Establish connectivity and uptime service level agreements
Supervise daily IT operations to ensure smooth and reliable function for fulfilling business objectives and processes
Monitor network performance and troubleshoot problem areas as needed
Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices
Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances
Manage servers, including database, e-mail, print, and backup servers and their associated operating systems and software
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information
Monitor and test network performance and provide network performance statistics and reports
Participate in managing all network security solutions
Perform server and security audits, and system backups and recovery
Manage and/or provide guidance to junior members of the team.
Qualifications
Ability to lead a team of IT Engineers and projects
Extensive hands‑on technical knowledge of network systems, protocols, and standards
Strong knowledge and experience with Microsoft Azure Active Directory Services, Windows Server OS, Office 365, VMware and virtualization technologies
Hands‑on experience and current knowledge of network management and analysis tools such as Cisco technologies like Secure Endpoint, Umbrella, NAM, AnyConnect
Extensive client/server and operating system experience including imaging tools such as Microsoft Deployment Tool (MDT) server management
Experience working in a switched and routed environment
Hardware, software, and network connection troubleshooting experience
Working technical knowledge of current network hardware
Skilled at installing/configuring firewalls, switches, routers, wireless bridges, etc
Knowledge of security software, firewalls, intrusion detection systems, and other network security measures
Knowledge of current CMMC standardization and policies a plus
Knowledge of applicable data privacy practices and laws
Construction industry software knowledge in products such as, Autodesk-BIM Modeling, scheduling tools Asta & Oracle P6, Bluebeam PDF, Onscreen Takeoff a plus
Good working knowledge of Microsoft software including SharePoint, Azure, Exchange, Intune, and Teams
Telephony knowledge of Poly, Crestron, and AMX room AV systems a plus
Strong interpersonal, written, and oral communication skills
Able to conduct research into networking issues and products as required
Ability to present ideas in user-friendly language
Highly self‑motivated and directed, with keen attention to detail
Proven analytical and problem‑solving abilities
Able to effectively prioritize tasks in a high‑pressure environment
Strong customer service orientation
Experience leading a team‑oriented, collaborative environment.
Certifications in ITIL preferred
Valid drivers licence
Physical Requirements
Light Work. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity.
Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc.
Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer.
The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.
Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas.
Constantly reads written communications and views email submissions.
The person in this position regularly sits in a stationary position in front of a computer screen.
Visual acuity and ability to operate a vehicle as certified and appropriate.
Rarely exposed to high and low temperatures
Rarely exposed to noisy environments and outdoor elements such as precipitation and wind.
Education
College diploma or university degree in the field of computer science with 4+ years of work experience or 8+ years equivalent work experience.
Compensation Data (Virginia Only)
Base: $86,000 - $95,760
COLA: $24,000
Auto: $8,400
Phone: $900
Total Compensation: $119,300 - $129,060
Benefits
Hensel Phelps provides generous benefits for our salaried employees. This position is eligible for company‑paid medical insurance, life insurance, accidental death & dismemberment, long‑term disability, 401(K) retirement plan, health savings account (HSA) (HSA not available in Hawaii), and our employee assistance program (EAP). It is also eligible for employee‑paid enrollment in vision and dental insurance. Hensel Phelps also believes in the importance of taking time to recharge. As a result, salaried employees are eligible for paid time off beginning upon hire. Salaried positions (project engineers and above) participate in an annual bonus plan, subject to company and employee performance. Salaried employees (this is all salaried employees) are also eligible for a company cell phone or cell phone allowance in accordance with company policy. Further, salaried employees (project engineers and above) also receive either a vehicle or vehicle allowance in accordance with Hensel Phelps’ policies. Based on position location, a cost of living adjustment (COLA) may also be included (subject to periodic review and adjustment).
Equal Opportunity Employer Statement
Hensel Phelps is an equal opportunity employer. Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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Worksite address
mclean, VA, 22107, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.