About this opportunity
Heartland Business Systems, LLC. lists this IT Service Desk Coordinator: Frontline Support & Ticket Triage opportunity in lafayette, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Heartland Business Systems is hiring an IT Service Desk Coordinator in Lafayette, CO. You will be the first contact for client technical requests, gather details, perform basic troubleshooting, and route unresolved issues to the right technical teams.
You will triage, dispatch, and document tickets, communicate clearly, and monitor SLA compliance, collaborating with IT teams and business units. A MSP background and 1+ year in IT support are preferred.
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Worksite address
lafayette, CO, 80026, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.