About this opportunity
Zones, LLC lists this IT Service Desk Trainer - Elevate Agent Excellence (Hybrid) opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Zones, LLC is seeking an IT Service Desk Technical Trainer for a hybrid, Boston-based role. The position involves creating and delivering training content, ensuring agents are productive quickly, and coaching during training to drive performance.
The ideal candidate will have strong communication and public speaking skills, ITIL knowledge, and a proven track record in IT training within a fast-paced environment.
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.