About this opportunity
Executech lists this IT Service Director: Leader, IT Operations & Quality opportunity in spokane, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Executech in Spokane, WA seeks a Service Director to lead a technical services team within a centralized support model. You will own team outcomes such as SLA, CSAT, utilization, and quality, and drive coaching, performance management, and workflow discipline across the group.
The role requires strong people leadership, experience with MSP or enterprise IT, and a disciplined, metric-driven approach to continuous improvement.
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Worksite address
spokane, WA, 99254, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.