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Job description
Penn State University is seeking a Senior Director of IT Service Strategy to guide the transition to a service-optimized IT operating model. You will manage all Service Owners across Platform, Mission, and Unit portfolios to ensure consistent service and product management practices.
Reporting to the Deputy CIO, you will drive service excellence, foster a customer-focused culture, and partner with business and technology leaders to align services with institutional goals.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.