Summary
IT Specialist positions are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.
Responsibilities
This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available.
Vacancies may be filled for up to 6 months after the closing date of this announcement.
Positions filled with applications from this pool will be placed into positions where cybersecurity duties occupy the majority of the work performed.
Qualifications
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Are you ready to make a real impact at the Social Security Administration? Join our innovative Technology Team as a Project Coordinator and help drive the delivery of digital services that support more than 330 million Americans. We are seeking experienced IT professionals to coordinate, lead, and manage complex software development projects, supporting IT investment initiatives that advance the agency's mission. The Social Security Administration's technology team plays a vital role in supporting the agency's mission to serve millions of Americans. We are responsible for the strategic planning, implementation, operation, and maintenance of the agency's computer systems and enterprise information technology infrastructure. Our team is dedicated to designing, building, testing, and delivering innovative technology solutions that ensure uninterrupted, 24/7 availability of critical services to the public. As a Project Coordinator, you will play a critical role in planning, tracking, and reporting on software releases, collaborating with cross-functional teams, and supporting the integration of applications and system requirements. You will work closely with procurement and contracting teams to secure resources and support acquisition strategies, ensuring projects are delivered on time and within scope. Your expertise in risk management and project lifecycle coordination will be essential to the successful execution of technology-based solutions for agency priorities. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail (Level 4, Advanced) - Is thorough when performing work and conscientious about attending to detail. Customer Service (Level 4, Advanced) - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making (Level 3, Intermediate) - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management (Level 4, Advanced) - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills (Level 4, Advanced) - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication (Level 3, Intermediate) - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving (Level 4, Advanced) - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork (Level 4, Advanced) - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence (Level 4, Advanced) - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Specialized Experience: Applicants must have specialized experience that is directly related to the work of the position and have equipped them with the competencies required to successfully perform the duties of the role. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled. To qualify at the GS-13 level, you must have specialized experience at the GS-12 level, or equivalent. This experience must demonstrate two out of the four proficiency in the following: Experience coordinating project teams by organizing and tracking tasks. Experience prioritizing work assignments to meet project deadlines. Experience communicating technical information to both technical and non-technical team members. Experience preparing and delivering status updates to project stakeholders. To qualify at the GS-14 level, you must have specialized experience at the GS-13 level, or equivalent. This experience must demonstrate two out of the four proficiency in the following: Experience leading cross-functional teams in the delivery of complex IT projects. Experience applying project management methodologies (e.g., Agile, Waterfall) to software development projects. Experience facilitating communication between technical and non-technical stakeholders. Experience developing and delivering presentations and reports to senior management. Qualification standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210