About this opportunity
TECEZE lists this IT Support Engineer opportunity in louisville, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
USC candidates preferred.
Job Summary:
We are seeking a skilled Deskside Support with 3–5 years of experience in IT infrastructure support.
The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools.
You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues.
This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams.
Job Description:
Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
Basics knowledge / understanding of assigning switch ports to specific VLANs
Patch phone ports to switch as needed
Troubleshoot and replace network switch chassis blades when required
Networking and Operating System basics
Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
Basic knowledge about Hardware like Servers, Storage devices
Knowledge to understand Monitoring Tool outcome
Basic knowledge of ITSM tool preferably ServiceNow
Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
Experience in SLA base environment
Knowledge on Server Performance monitoring preferred
Worksite address
louisville, KY, 40201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.