About this opportunity
The Applied Research Laboratory at Penn State University lists this IT Support Supervisor – Frontline Service Desk Lead opportunity in university park, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Applied Research Laboratory (ARL) at Penn State University seeks an IT Technical Support (ARL) – Supervisor to lead frontline ITS support in a highly secured environment. This on-site role in State College, PA guides student staff, oversees service desk operations, and drives KPI-driven improvements within the ITS division.
Applicants should have strong leadership, ITSM, and customer-service skills, with experience supporting Windows and Linux endpoints.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.