Job description
We are Zoftify, a product development agency that creates custom software solutions for the travel industry. Unlike typical outsourcing firms, we focus on delivering measurable business results and fully stand behind the solutions we build.
We are seeking a System Analyst to join our team and help build scalable, well-designed solutions for globally recognized travel companies.
What you will do
Gather, document, and analyze system requirements with clients and project managers
Collaborate with partners like Booking and Ratehawk to integrate travel APIs into booking systems, back-office platforms, mobile apps, and more
Translate business needs into technical specs aligned with project goals
Work with developers, designers, and project managers to define clear requirements
Assist in designing scalable, efficient system architectures
Develop process models, data flow diagrams, and relevant documentation
Work in an agile environment
What we expect
2+ years of experience as a System Analyst in a software development environment
Ability to translate complex business requirements into technical documentation.
Strong understanding of SDLC and agile
Experience with tools like Jira, Confluence, and diagramming software (e.g., Figjam, Miro).
Fluent English
What’s your advantage
Experience with travel software (booking systems, CRMs)
Experience working at a travel company (OTA, tour operator, etc.)
Knowledge of travel APIs (bed banks, GDS, etc.)
Strong understanding of AI integration for process optimization, including limitations and security concerns
What we offer
Competitive compensation based on experience and skills
100% remote work, allowing you to work from wherever you choose
Flexible working hours
A day off for your birthday
Days off for national holidays
Paid vacations and company-wide days off
Health days
Skill development, including paid training and courses
Performance reviews
Bonuses
A friendly team with a great spirit
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.