Job description
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
IT Systems Analyst SpecialistPrimary Responsibilities
Partners with BA/PO to analyze approved business requirements, workflows, rules, and acceptance expectations.
Translates approved requirements into detailed system requirements, technical specifications, and actionable technical tasks.
Documents system behavior, integrations, interfaces, data impacts, mappings, edge cases, and relevant non-functional considerations.
Identifies technical impacts, dependencies, constraints, and impediments and provides recommendations to Engineering and Architecture.
Maintains traceability from approved business requirements through technical specifications, design, testing, and delivered system behavior.
Supports backlog readiness by ensuring technical requirements, dependencies, impacts, and system considerations are sufficiently understood before development.
Provides input into user story LOE and planning by assessing technical complexity, system impacts, dependencies, and implementation risks.
Validates delivered system behavior against documented technical requirements and supports Development / QA issue analysis and defect triage.
Responsible for technical documentation creation, including technical design documentation (TDD).
Develops and maintains technical release documentation for releases.
Manages Single Sign-On (SSO) implementations, certificate renewals, and ongoing maintenance for client-facing applications.
Serves as the primary technical liaison for clients during SSO onboarding, configuration, testing and deployment.
Leads system configuration conversations for client implementation projects, gathering requirements to ensure successful system configuration and deployment.
Facilitates execution of configurations, including production readiness reviews and cutover activities.
Provides post-implementation support to ensure a smooth transition to ongoing operations and successful client adoption.
QUALIFICATIONS
Education & Licensing
Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
Experience
Five (5) years of related experience or an equivalent combination of education and experience required
Experience translating business requirements into technical or system specifications required
Experience supporting system integrations, data flows, and application behavior
Experience working in agile or hybrid delivery environments preferred
Experience in enterprise or regulated environments preferred
Skills & Knowledge
Advanced systems analysis and technical requirements documentation skills
Strong ability to translate complex business needs into scalable technical solutions
Experience defining system interfaces, APIs, data models, and integrations
Understanding of system architecture, dependencies, and data flows
Ability to assess complexity, dependencies, risks, and technical trade-offs
Strong analytical, problem-solving, and critical-thinking capabilities
Ability to work independently and manage multiple priorities
Strong collaboration skills across Product, Business, Architecture, Development, QA, and Operations
Excellent written and verbal communication skills
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.