Job description
This is a remote position.
Job Summary
Pastor’s Heart is looking for a Platform & Systems IT Specialist to help build, maintain, and scale the technical foundation of our Christian counseling platform.
This role focuses on WordPress development, dashboard creation, system stability, and day-to-day technical support for pastors and staff. You will ensure our site can support a growing number of users while remaining secure, reliable, and easy to use.
This is a hands-on role for someone who enjoys solving problems, improving systems, and supporting real people doing meaningful work.
Key Responsibilities
Platform & Website Development
Develop, manage, and optimize WordPress to support large user volumes
Build and maintain custom dashboards for:
Pastors
Counselors
Admin staff
Ensure fast load times, uptime, and scalability
Dashboard & User Experience
Improve user flows for:
Login
Scheduling
Messaging
Client management
Ensure dashboards are clean, intuitive, and stable
Work with leadership to translate needs into functional tools
Technical Support
Troubleshoot login, access, and system issues for pastors and staff
Provide technical assistance and guidance to non-technical users
Resolve issues quickly to minimize downtime
Systems & Performance
Monitor site performance and address bottlenecks
Implement updates, backups, and security best practices
Assist with integrations as needed (email, scheduling, forms)
WordPress Administration
Manage themes, plugins, updates, and configurations
Ensure compatibility between plugins and custom features
Prevent conflicts that impact user experience
Personal & Values Fit
Comfortable supporting pastors and faith-based teams
Patient communicator with non-technical users
High integrity with sensitive information
Self-directed and solution-oriented
Requirements
Required Skills & Experience
Technical Requirements
3+ years experience with WordPress development and administration
Strong experience building and managing user dashboards
Understanding of:
User roles and permissions
Site performance optimization
Security best practices
Ability to troubleshoot technical issues efficiently
Nice to Have (Not Required)
Experience scaling membership or SaaS-style platforms
Experience with hosting environments and caching/CDNs
Familiarity with HIPAA-aware system design (non-clinical systems)
Benefits
Employment Type & Compensation
Type: 1099 Contractor
Location: Remote
Schedule: Flexible with ongoing support Compensation:
$45–$75 per hour, based on experience
Retainer options available for long-term engagement
Why Work With Pastor’s Heart
Mission-driven organization serving people everywhere
Real impact through technology that supports care
Freedom to build systems the right way
Leadership that values clarity, structure, and excellence
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.