About this opportunity
Marshall & Sterling Inc lists this IT Systems Engineer-Information Systems Dept. (Poughkeepsie) opportunity in poughkeepsie, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Title: IT Systems Engineer-Information Systems Dept.
Location: Hybrid • 110 MAIN STREET - Poughkeepsie, NY
Salary Range: $65,000.00 - $70,000.00 Salary
Overview
Salary Range
$65,000.00 - $70,000.00 Salary
Position Type
Full Time
Description
Why Join Marshall + Sterling?
As a 100% employee-owned company with roots dating back to 1864, Marshall + Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.
Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.
At Marshall + Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.
This position is based out of Marshall+Sterling's Poughkeepsie Office.
We’re seeking a skilled IT Systems Engineer to join our IT help desk. This role is the first point of contact for technical issues and plays a vital role in supporting our employees and technology infrastructure, including Microsoft O365, Intune, Azure Virtual Desktops, Salesforce, Vertafore, and other business-critical platforms. This position is perfect for someone who thrives in a fast-paced environment, values problem-solving, and is motivated by making an impact.
Troubleshoot and resolve hardware, software, and network issues to minimize disruption to business operations.
Daily checks of off-site spam, attachment, and content filters.
Troubleshoot access and performance issues with the cloud desktop environment.
Manage help desk tickets to ensure timely follow-up and resolution.
Participate in an after-hours on-call rotation to respond to urgent employee support issues.
Support technology rollouts, upgrades, and testing.
Qualifications
Bachelor’s degree in IT, Computer Science, or related field — or equivalent experience.
Experience in IT support, systems engineering, or a related technical role.
Strong troubleshooting, problem-solving, and documentation skills.
Strong communication and interpersonal skills with a focus on customer service.
Flexibility to work overnight, and weekends as required.
Valid driver’s license and acceptable driving record.
Travel to Marshall+Sterling offices as needed to provide on-site support for technology upgrades and rollouts.
Preferred:
Certifications such as CompTIA A+, Network+, or Microsoft 365 Fundamentals .
Experience with Vertafore (AMS360, ImageRight) or Salesforce.
Familiarity with compliance frameworks (NYDFS, SOC 2, HIPAA).
Total Rewards Package:
Compensation: $65,000 - $70,000, based on experience, education, and work location.
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable:
Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success.
Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success.
No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.
For more information on our culture and benefits, please visit us at : Careers - M arshall+Sterling
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Compensation details:
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Worksite address
poughkeepsie, NY, 12601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.