About this opportunity
GenConnect lists this IT Team Lead opportunity in huntsville, Alabama. Review the employer’s description below for duties, qualifications and application requirements.
Job description
IT Team Lead – Huntsville, AL
In this role you will:
Demonstrate a high level of organizational skills and the ability to self‑manage and prioritize a dynamic workload.
Ensure company goals and objectives are being met by each employee and provide constructive feedback.
Address customer concerns in reference to products, services rendered or employee interactions.
Work on all aspects of IT infrastructure – on‑premise and Microsoft 365 cloud applications.
Troubleshoot customer technical issues.
Design, test and implement servers, networks, hardware and software.
Manage and maintain tickets assigned and hours billed to show initiative to address items based on priority/severity level.
Plan, coordinate, and implement network security measures that protect data, software, and hardware.
Participate and follow the implementation of IT projects such as upgrades, training, and troubleshooting.
Participate and engage ideas, processes, and actions to improve service, workflow, environment, and culture.
Assist, train and mentor junior technicians.
Perform other duties as assigned.
Qualifications
Advanced training in Information Technology or Information Security; two‑ or four‑year degree from an accredited institution preferred.
15 years’ experience in Information Technology with advanced problem‑solving skills (MSP experience is preferred).
Experience in user technical support, network administration, systems analysis and design, and support activities in multi‑user network environments.
Demonstrated proficiency in MS Office 365.
Extensive network and hardware experience.
Extensive hands‑on and troubleshooting knowledge of Windows client and server operating systems, Hyper‑V, on‑premise Exchange server, and MS SQL Server.
Demonstrated proficiency in DHCP, DNS, and AD.
Demonstrated proficiency with network equipment—routers, firewalls, access points, & switches.
Knowledge and experience with MSP Management tools is a plus.
Security+, Linux, Microsoft, or Cisco certifications are a plus.
Knowledge of PBX/Telephone equipment is a plus.
#J-18808-Ljbffr
Worksite address
huntsville, AL, 35824, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.