About this opportunity
Intersources lists this IT Technical Support Specialist opportunity in milledgeville, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
IT Technical Support Specialist
Location: Milledgeville, GA 31062 Duration: 4+ Months Interview Mode: Web Cam Interview Only Location Preference: Local to Milledgeville 31062
Job Description:
This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.
Objectives of this role
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Required skills and qualifications
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
Skill Matrix:
Skill - Required No. of Years - Actual Years of Experience
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. - 3 Years
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. - 3 Years
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. - 3 Years
Active Directory domain environment - 3 Years
Proficient at software installs and troubleshooting - Required
Some networking knowledge, along with the ability to troubleshoot network issues from the command line. - Required
About Us:
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Worksite address
milledgeville, GA, 31061, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.