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Job description
City of Charlotte invites applications for ITIL Supervisor in the Charlotte Area Transit System (CATS) Technology Department. The role oversees ITSM practices, incident and change governance, asset and lifecycle governance, and knowledge management to improve reliability and service quality.
Under general direction, you will supervise ITSM staff, coordinate with Infrastructure, Applications, Cybersecurity, and Program Management teams, and develop metrics to support leadership decisions during a
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.