About this opportunity
Quantum Strides LLC lists this IVR (Programmer Analyst) opportunity in fairfax, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Location: Fairfax, Virginia, United States (Onsite/Offsite)
Provide IVR, Contact and Call Center support to agencies and staff.
Provide, plan and design Visio diagrams for call flows.
Analyze business processes issues and problems for consultant assistance and system users.
Conduct systems test, measurements of the systems ability to manage applications.
Provide visual aid to demonstrate call handling and information resources to organizations.
Provide maintenance and support to agencies on troubleshooting and system outages.
Provide self service transactions, live support on issues and application errors.
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Worksite address
fairfax, VA, 22032, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.