About this opportunity
Healthcare Services Group, Inc lists this Janitorial National Director of Operations opportunity in new orleans, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
The Director of Operations is responsible for nationwide operations for janitorial and facility services and serves as a key member of the leadership team, reporting directly to the President.
This principal role ensures overall quality, efficiency, and success of operations. The Director will work closely with leadership in Sales, Risk Management, HR, Procurement, and Finance to execute and implement strategies for operational excellence, company growth, and profitability.
The Director will lead, mentor, and develop regional, area, and site management to ensure consistent execution of contract scopes, staffing models, and productivity targets.
Compensation: Pay Rate USD $160,000.00 - $185,000.00 per year. The package includes a base salary, bonus opportunity, company vehicle, and additional benefits.
Benefits
Incentive bonus eligible
Unlimited Paid Time Off
Comprehensive Benefits Package - Medical, Dental, and Vision
Free Telemedicine Services on Day 1*
Free Prescription Discount Program
401(k)
Get paid when you need it with PNC EarnedIt
Financial Wellness Support from PNC Workplace Banking
Employee Assistance Programs
Training & Development Opportunities
Employee Recognition Programs
Employee Stock Purchase Plan
Nationwide Transfer Opportunities and Career Development
Additional benefits may vary by location and eligibility. Additional benefits may include vacation, holiday, and sick pay, as well as medical, dental, vision, Employee Stock Purchase Plan, and other voluntary insurance products. Ask your interviewer for details.
*Not available in AR.
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Responsibilities
Oversee all national janitorial and facility services
Structure and standardize processes across services
Oversee Client Relations and Satisfaction
Control Budgets
Optimize Costs
Manage management teams
Design, build, and implement staffing models and KPIs
Provide regular performance updates to senior leadership
Remain knowledgeable of all phases of operations.
Skills Required
Ability to set the standard for performance through visible, engaged leadership.
Capacity to mentor mid-level staff and design effective training programs.
Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment.
Strong business acumen with a broad understanding of fundamental business principles.
Analytical problem-solving skills with an impeccable attention to detail.
Knowledge of P&L management, budgeting, forecasting, and labor-cost calculation
Contract Negotiations
Competency in building scalable workflows, growth strategies, and contingency plans.
Deep knowledge of commercial cleaning chemicals, supplies, advanced equipment operation, and floor care techniques.
Strong project management skills with a focus on execution and results.
Excellent verbal and written communication skills.
Strong tech literacy
Experience Required
7 - 10 years managing commercial janitorial and facility operations.
5 years of direct experience managing a multi-tier hierarchy, specifically overseeing Area Managers, Project Managers, and large frontline cleaning teams.
Education
Bachelor’s degree in business, accounting, or a related field.
MBA or equivalent graduate degree preferred.
Bilingual: English & Spanish preferred.
Work Environment/Hours
A full-time exempt (salaried) position.
Travel as needed based on operational and business needs.
Physical Requirements
Ability to lift items of up to 25 lbs. (i.e., walk, stand, bend).
Ability to sit at a desk, utilizing office equipment (computer, phone, etc.).
Valid reliable transportation and state driver’s license.
EEO Statement
We are proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. We also comply with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
We are committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
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Worksite address
new orleans, LA, 70123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.