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Job description
Position
Title: Japanese
Bilingual Logistics Operations & Customer Service Manager
Location:
Torrance,
CA
Classification:
Full-Time /
Exempt
Work
Schedules: 8:30 am ~ 5:30 pm or 8:00 am ~ 5:00 pm
Summary
An
established and growing logistics and warehousing organization operating in the
Los Angeles area is seeking a dedicated Operations Manager and Customer Service
Representative to join their team. The selected professional will oversee daily
warehouse operations, manage floor activities, and deliver exceptional customer
support. This organization values operational excellence and seamless client
communication, making this a pivotal role for their continued success in the
region.
Essential
Duties and Responsibilities include but not are limited to
Managing
and optimizing daily warehouse operations, inventory control, and
logistics workflows.
Supervising
warehouse floor activities to ensure safety, efficiency, and adherence to
company standards.
Serving
as the primary point of contact for customer inquiries, order tracking,
and issue resolution.
Bridging
communication between warehouse staff and clients to maintain high
satisfaction levels.
Coordinating
shipping and receiving schedules to meet operational demands.
Qualifications
Required
Proven
experience in warehouse operations, on-site facility management, and
customer service.
Bilingual
proficiency in English and Japanese (both written and verbal) to support
clients and operations effectively.
Strong
organizational, leadership, and problem-solving skills in a fast-paced
environment.
Ability
to commute reliably to the Los Angeles warehouse location.
Preferred
Proficiency
in Spanish, in addition to English and Japanese, is highly advantageous.
Prior
experience in third-party logistics (3PL) or supply chain management.
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.