About this opportunity
Atlantic Coast Enterprises lists this Jiffy Lube Store Manager opportunity in east longmeadow, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Atlantic Coast Enterprises
Atlantic Coast Enterprises (ACE) is a full‑service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network. Everything at ACE is a team effort. We know that without our employees, we wouldn’t be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits, and a supportive and collaborative environment, and we encourage each employee to share their ideas.
A DAY IN THE LIFE OF A STORE MANAGER
In this management role at Jiffy Lube, you wear many hats including keeping our customers happy, our employees happy, and our day‑to‑day business running smoothly. You live our brand as you strive to achieve our mission: "Creating Customers for Life through Fast, Friendly, Clean and Professional Service". Leading by example, you set the tone and make your auto store an enjoyable place to be. You work together with your staff to develop and shape the future of our automotive business. You hire and train the right team members for the right roles. You are patient and know how to bring out the best in your staff. Because you want each employee to be successful, you give constructive feedback, hold them accountable, and encourage their leadership skills by providing coaching, opportunities, and resources. In addition to managing your staff, you also help grow our auto business by utilizing proven tools to promote guest satisfaction and profitability. Your sales and customer service skills are essential! Looking ahead, you plan and track budget forecasting models. You also take the initiative to ask the right questions that lead to innovation, progress, and success. This coupled with your leadership skills and ability to build relationships with employees and customers alike ensures your success as a Store Manager at Jiffy Lube!
QUALIFICATIONS FOR A STORE MANAGER
At least 18 years old
High school diploma or equivalent
Valid driver’s license
Relevant sales and customer service experience
Previous leadership experience a plus
Self‑motivated with excellent sales skills
Work well under pressure and know how to delegate
Make customer service a priority
Ability to effectively resolve complex customer and employee issues in a timely manner
Present yourself professionally
Excellent communication and interpersonal skills
Organized and detail‑oriented
Passionate about the automotive industry
WORK SCHEDULE
Shifts at our auto store will include a mix of day, evenings up to 8pm only, and weekends.
LOCATION
01028
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Worksite address
east longmeadow, MA, 01028, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.