Job description
This is a remote position.
JOB TITLE:SALES SUPPORT REPRESENTATIVE
LOCATION:REMOTE
POSITION TYPE:FULL-TIME
GENERAL DESCRIPTION
The Sales Support Representative plays a key role in ensuring the smooth execution of sales processes, customer support, and operational tasks. This roleis responsible forsupporting the sales team, coordinating with third-party partners (such as installers, plumbers, and service providers), and handling administrative and logistical tasks to ensure efficient business operations.
JOB RESPONSIBILITIES:
SALES SUPPORT
Assistthe sales team in preparing quotations, proposals, and sales presentations.
Process sales orders, ensuring accuracy andtimelydelivery.
Maintain and update customer records, sales reports, and CRM systems.
Provide after-sales support to clients, addressing inquiries and concerns.
COORDINATION
Coordinate with third-party service providers (e.g., installers, plumbers) to schedule services and ensuretimelycompletion of projects.
Monitor and manage inventory levels to support sales demands.
Handle the preparation and processing of purchase orders, delivery schedules, and other operational documents.
Ensure smooth communication between sales,logistics, and warehouse teams.
ADMINISTRATIVE TASKS
Prepare and manage regular sales and operational reports for management review.
Support the sales team in organizing client meetings, events, and product training.
Perform other administrative duties and specialprojects asassigned.
RELATIONSHIP MANAGEMENT
Build andmaintainstrong relationships with customers, third-party vendors, and internal teams.
Act as the liaison between sales, clients, and service partners to ensure satisfaction and resolve any issues.
Requirements
Bachelor’s degree in Business Administration, Marketing, or a related field
Proven experience in sales support, sales coordination, or administrative roles (experience in sales operations is a plus).
Ability to quickly learn and communicate technical product specifications.
Excellent communication and interpersonal skills for liaising with clients, third-party partners, and internal teams.
Proficiencyin CRM systems such as HubSpot.
Analysesales data and generate reports using HubSpot analytics
Utilize CRM systems specifically HubSpot to automate follow-ups, track email engagements, andoptimizesales workflows.
Excellent organizational skills with attention to detail.
Ability to work independently and within a team, handle high-pressuresituationsand meet deadlines.
Experience working in Australian market related to above products
Benefits
Permanent work from home
An inclusive and supportive work environment.
Opportunities for career growth and professional development.
Supportive and collaborative team environment.
Other benefits will be offered after the probationary period.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.