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Job description
JR.HRIS Specialist - ADP HCM Systems
chicago preferred but will consider remote
Local with always take stronger interest
6 months
GC or Citizen
Must Have:
• ADP Enterprise experience
• Case tracking system experience preferred (e.g. ServiceNow)
• Knowledge of Cornerstone OnDemand or other SaaS solution
• Minimum 1 year HR functional experience or support experience
This position is responsible for managing/processing a high volume of Tier I end user support requests related to Hyatt's North America core HR and Payroll system. Primary duties will consist of managing the support team's ticketing queue, triaging requests appropriately, and processing a variety of Tier I requests such as historical data changes, transfers/rehires, and employee tax changes. Candidate will need to evaluate, prioritize and respond to end user inquiries in a timely and accurate manner and ensure that downstream systems (such as Time and Attendance, Learning, and Identify Management) are notified of changes when appropriate.
POSITION RESPONSIBILITIES:
• Provide the highest level of service to customer base
• Maintain confidentiality with internal HR teams
• Demonstrate a commitment to Hyatt core values.
EXPERIENCE AND QUALIFICATIONS:
• Minimum 1 year HR functional experience or support experience
• Strong organization, writing, and communication skills
• Strong attention to detail
• Ability to self-direct work, effectively multi-task, manage time, and meet deadlines
• Quick learner and highly adaptable
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.