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Job description
Participate in the 10-month FASTER onboarding and development program
Learn how Red Hat supports customers through its portfolio and services
Build a support network of peers, manager, mentor, and other Red Hatters
Develop technical skills across Cloud, Automation, and AI solutions
Complete training programs and attain industry-recognized certifications
Engage in customer interactions, experiences, and job-shadowing opportunities
Shadow and assist experienced Solution Architects
Support proof-of-value presentations, demonstrations, workshops, and pilot projects
Enhance professional capabilities through real-world customer experiences
Learn enterprise-level solution architecture processes and tools
Support Sales organization goals by delivering customer business value, obtaining technical wins, educating customers, and increasing sales pipeline and revenue
Focus on personal and professional development at Red Hat
Requirements
Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
Motivation to engage in self-directed learning on new technologies
Experience with Red Hat products and/or related Open Source technologies preferred
Exposure to scripting languages such as Python or Bash is a plus
Exposure to programming languages such as Java or Go is a plus
Desire to be customer-focused and understand customer needs
Willingness to travel to customer sites depending on assignments
Willingness to work both in-person from a Red Hat office location and remotely
Effective written and verbal communication and presentation skills
Ability to work independently and collaboratively with internal teams and external customers
Full professional proficiency in written and spoken English
Ability to work without a need for current or future visa sponsorship
Passion and curiosity for open source technology and emerging technologies
Core Competencies
Demonstrates strong technical skills in IT, AI, and Cloud solutions, with a focus on customer engagement and support. Proficient in problem-solving and analytical skills, complemented by effective communication and collaboration abilities.
Highest-signal resume keywords
Technical Skills in IT
Experience with Red Hat Products
Scripting Languages (Python, Bash)
Programming Languages (Java, Go)
Effective Communication Skills
Hard Skills
Technical Skills in Computer Science
Analytical Skills
Problem-Solving Skills
Cloud Solutions
Automation Solutions
AI Solutions
Enterprise IT Project Experience
Scripting Languages
Programming Languages
Open Source Technologies
Soft Skills
Customer-Focused
Self-Directed Learning
Collaboration
Motivation
Curiosity
Certifications & Qualifications
Industry-Recognized Certifications
Industry Keywords
Customer Engagement
Sales Pipeline
Technical Wins
Workshops
Pilot Projects
Tools & Technologies
Enterprise-Level Solution Architecture Tools
Red Hat Portfolio
Open Source Technologies
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.