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Hounds Town Centennial Hills

K9 Shift Lead

nevada, IA

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About this opportunity

Hounds Town Centennial Hills lists this K9 Shift Lead opportunity in nevada, Iowa. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Description

Job Posting: Shift Leader

Job Title: Shift Leader Location: Hounds Town Centennial Hills (Las Vegas, NV)

Position Type: Full-Time Schedule: Monday through Friday, 6:00 AM – 12:30 PM (Full availability required, including weekdays, weekends, and holidays) Compensation: $15–$16per hour (depending on experience)

Attention all dog lovers!

Hounds Town USA is a premier dog daycare, boarding, and doggie spa facility dedicated to providing a safe, fun, and engaging environment where every dog is treated like family. At Hounds Town Centennial Hills, we're committed to ensuring the happiness and well-being of our furry guests while delivering exceptional experiences for their owners.

We're growing our pack and seeking a passionate, reliable Shift Leader to oversee morning operations and lead our team of K9 Attendants. If you thrive in a fast‑paced environment, love working with dogs of all sizes and breeds, and enjoy building positive relationships with pet parents, this is the perfect role for you!

About the Role: As a Shift Leader, you'll be the key to smooth morning operations, supervising playgroups, supporting your team, prioritizing dog safety and welfare, maintaining a spotless facility, providing top‑notch customer service, and helping showcase our happy pups on social media.

Key Responsibilities

Supervise and lead a team of K9 Attendants, delegating tasks, keeping staff on track, providing guidance, and communicating performance or issues to management

Group and monitor dog playgroups based on size, temperament, and play style to ensure safe, fun, and positive interactions

Prioritize dog safety and welfare by observing behavior, addressing any aggression or concerns appropriately, and creating a low‑stress environment

Handle front‑of‑house customer service: greet clients, check pets in and out, answer phones and inquiries, resolve concerns with empathy and professionalism, and build trust and loyalty with pet owners

Administer medications to dogs as directed by owners

Assist with facility maintenance and cleaning protocols (including cleaning up after dogs) to keep the environment safe, hygienic, and welcoming

Provide plenty of love, attention, and enrichment to our furry guests

Oversee operational workflows, coordinating between front‑of‑house and back‑of‑house teams

Promote exceptional client experiences through clear communication about services, pricing, pet updates, and issue resolution to drive retention, positive reviews, and business growth

Create and post daily social media content featuring our dogs and facility activities to engage our community and attract new clients

Qualifications and Requirements

Must be at least 18 years old with reliable transportation

Passion for dogs and commitment to their care and safety—experience in dog daycare, kennel, veterinary, or pet care settings is a strong plus

Previous leadership or supervisory experience preferred

Ability to confidently handle dogs of all sizes, breeds, and energy levels

Strong leadership, communication, and problem‑solving skills; comfortable working independently and as part of a team

Highly organized, punctual, reliable, and proficient in basic computer skills (Microsoft Office, POS systems)

Experience with social media platforms and creating engaging content is a plus

Physical ability to stand for long periods, lift up to 50 lbs, and handle the demands of a fast‑paced, active environment (including cleaning tasks)

Availability for the set Monday–Friday 6AM–12:30PM shift

What We Offer

Competitive pay ($15–$17/hour)

Fun, supportive, and energetic team culture

Opportunities for growth and advancement within a growing company

Employee discounts on services and more

Hounds Town Centennial Hills is an equal opportunity employer.

Company Description

Joining Hounds Town Centennial Hills means becoming part of a passionate team dedicated to creating a fun and supportive environment for both dogs and their caregivers. Our core values of teamwork, respect, and trust foster a collaborative atmosphere where every team member feels valued and connected. Plus, you’ll experience the joy of working with furry friends every day, making lasting memories

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Worksite address

nevada, IA, 50201, US

Who can apply

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