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Labcorp

Key Account Executive (Outside Sales) - Northwest & Northeast Washington, DC

linthicum, MD

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Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Responsibilities

Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory

Act as a liaison between the client and the Labcorp operations team in relation to client needs

Provide ongoing service and problem resolution to customer base

Ensure customer retention by providing superior customer service

Recommend solutions that are client focused and persuasive

Provide account management for client’s day-to-day operations

Upsell current book of business to increase organic growth

Work closely with senior sales representatives to grow book of business

Continuously provide educational material to the client base

Resolve any customer related issues in a timely manner

Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Requirements

High School Diploma or equivalent

Preferred Qualifications

Bachelor’s degree

3 or more years of previous outside sales experience or account management

Additional Job Standards

Proven success managing a book of business

Experience in the healthcare industry is a plus

Superior customer service skills with the ability to build trust-based relationships

Effective communication skills, both written and verbal

Ability to deliver results in a fast-paced, competitive market

Excellent time management and organizational skills

Proficiency in Microsoft Office and Excel

Ability to travel overnight as needed

Valid driver’s license and clean driving record

Pay and Benefits

Pay Range: $65,000 to $80,000 base salary plus commission

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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