Job description
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Description
Job Summary
The Key Account Manager (KAM) is responsible for managing and developing the relationship with a strategic customer: P&G. This role involves defining account-specific strategies, driving sales growth, and ensuring a high level of customer satisfaction by delivering tailored solutions.
Key Responsibilities:
Account Management
Act as the primary point of contact for key accounts within the assigned scope.
Build and maintain strong, long-lasting relationships with customer decision-makers and internal stakeholders.
Develop a deep understanding of customer needs and provide customized solutions to address them.
Sales & Strategy
Develop and implement strategic account plans to achieve revenue and profitability targets.
Identify and capitalize on growth opportunities within existing accounts and scope, while actively seeking new business opportunities.
Monitor market trends and competitor activities to inform and adapt commercial strategies.
Collaboration & Coordination
Work closely with internal teams, including R&D, Production, Logistics, Quality, and PLM, to meet customer expectations.
Coordinate cross-functional efforts internally and externally to ensure on-time delivery and compliance with quality standards.
Organize and lead customer meetings, involving relevant stakeholders from both organizations.
Coordinate and monitor project progress to ensure timely delivery and customer satisfaction.
Negotiation & Contracts
Lead contract negotiations, pricing discussions, and the implementation of service agreements.
Ensure all agreements comply with company policies and customer requirements.
Reporting & Analysis
Regularly monitor and analyse account performance metrics.
Prepare reports detailing sales data, market trends, and opportunities for improvement.
Functional Competencies
Confident and driven Key Account Manager who is resilient, adaptable and embracing change. KAM that is motivated by achievement, growth, and social contact.
Growth Mindset
Creating options
Building desire
Satisfying the customer
Managing and growing the customer
Negotiation and Influencing
Interpersonal Savvy
Qualifications/Requirements:
Experience
Minimum of 5-7 years of experience in working in a large scale B2B environment
Relevant industry experience in technical, sales and general management
Proven track record of successful sales growth and profitability
Experience with negotiations; strong influencing and persuasion skills
Knowledge
Technically adept
Possess a detailed knowledge of Amcor, the products, the industry and competitive market
Skills
Language: English necessary, others useful and desired
Expected Travel
Travel is estimated at +50%
Key Competencies Summary
Strong relationship-building and customer management skills
Expertise in commercial strategy and negotiation
Excellent communication and interpersonal skills
Strong business acumen and understanding of market trends
Ability to manage multiple stakeholders and projects simultaneously
Cross-functional collaboration and teamwork
Analytical thinking, problem-solving, and data-driven decision-making
Adaptability and resilience in dynamic environments
Proficiency in CRM systems and Microsoft Office Suite
Customer-focused mindset
Strong ability to adapt to diverse environments and interact effectively with various internal and external stakeholders
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
Our people are engaged and developing as part of a high-performing Amcor team
Our customers grow and prosper from Amcor’s quality, service, and innovation
Our investors benefit from Amcor’s consistent growth and superior returns
The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
E-Verify
We verify the identity and employment authorization of individuals hired for employment in the United States.
Benefits
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.