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Deville Technologies - Industrial Food Cutting Solutions

Key Account Manager

kenosha county, WI

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About this opportunity

Deville Technologies - Industrial Food Cutting Solutions lists this Key Account Manager opportunity in kenosha county, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Key Account Manager – North America ( USA)

Location : Kenosha, Wisconsin – On-site | Travel : Frequent 50% max, as needed | Territory: North America

Inspire innovation. Drive results. Join Deville.

Imagine working in a role where your ability to develop strategic relationships, understand customer challenges, and drive key account growth makes all the difference.

At Deville Technologies Inc. , we innovate in industrial food cutting through advanced technological solutions. We are looking for a Key Account Manager who is results-driven, rigorous, and has a strong business acumen.

Our culture is built on :

Creativity in developing innovative solutions

Accountability and ownership

Commitment to operational excellence

Human-centered collaboration focused on results

About Deville

For over 25 years, Deville Technologies Inc. has been designing, manufacturing, and distributing high-performance industrial food cutting equipment known for its reliability, precision, and efficiency. With operations in both Canada and the U.S., we place customer satisfaction and technical innovation at the heart of everything we do.

Why Join Deville

At Deville Technologies Inc., we offer much more than just a job, we offer a career path in a dynamic and supportive environment:

Competitive compensation + advancement opportunities

🧠 Ongoing training & tuition reimbursement

🤝 Tangible recognition of your contributions

Human-centered company culture in an innovation-driven environment

🛡️ Group Benefits coverage

5 paid sick days + 2 personal days annually

Social activities organized by our committee (BBQs, happy hours, karaoke...)

A growing company with industry recognition

Your Role: Grow & Manage strategic Key Accounts across North America

Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as the primary point of contact for key accounts and coordinate all commercial, technical, and operational interactions.

You identify sustainable growth opportunities, structure account development plans, and ensure revenue and customer satisfaction objectives are met.

Your Main Responsibilities

Key Account Management

Manage a portfolio of strategic accounts and act as the main point of contact

Maintain a strong understanding of customer needs, priorities, and business context

Develop business plans and sales strategies for targeted key accounts

Ensure retention and satisfaction through rigorous and proactive follow-up

Maintain high-level business relationships with decision-makers

Account Growth & Development

Identify growth opportunities within existing accounts

Deploy sales strategies adapted to each account's needs and context

Present value-added solutions aligned with customer priorities

Negotiate commercial agreements in line with revenue and margin objectives

Meet or exceed revenue targets associated with key accounts

Internal Coordination & Customer Execution

Coordinate internal teams (Sales, Engineering, Operations, Service) to secure execution

Follow up on projects, orders, and commitments related to accounts

Manage issues, escalations, and adjustments required to protect the customer relationship

Ensure consistent, high-quality customer experience throughout the business cycle

Maintain clear and structured communication between the customer and internal teams

Performance Tracking & Pipeline

Maintain a structured and up-to-date pipeline in the CRM

Track account performance against established objectives

Produce the required follow-ups for Sales leadership on deal progress

Contribute to sales forecasts related to key accounts

Support decision-making with a clear view of opportunities and risks

Continuous Improvement

Contribute to improving key account management practices

Share relevant market trends and customer insights observed in the field

Support the evolution of commercial approaches and offerings

Strengthen the company's credibility with strategic customers

Act as a brand ambassador within key accounts

Your DNA for the Role

Experience

5+ years of relevant experience in B2B capital equipment sales, key account management, or strategic account development

Experience in a manufacturing, industrial, or OEM environment is strongly preferred

Field experience including prospecting, pipeline management, quotations, and customer follow-up

Proven experience managing long and complex sales cycles

Hunter mindset with the ability to open new markets and plant the seeds for long-term strategic relationships

Education & Training

Bachelor’s degree in Commerce, Marketing, Administration, Mechanical or Electrical Engineering, or a related field

Technical background relevant to the accounts is an asset

Technical skills

Strong understanding of complex B2B sales cycles, technical solutions, and customer constraints

Ability to structure account plans and prioritize high-value initiatives

Commercial negotiation skills aligned with revenue and margin goals

Ability to build and present compelling return on investment (ROI) analyses tailored to customer needs

Tools

Salesforce CRM: hands-on experience essential

Proficiency in standard business tools (MS Office, presentation tools)

Operational skills

Disciplined pipeline and commitment follow-up

Ability to manage multiple accounts and priorities in parallel

Consistent results orientation

Key attributes

Ability to build long-term, senior-level relationships with key customers

Clear and credible communication at all levels of the organization (operational, technical, executive)

Initiative, business acumen, and proactive approach

Pragmatic problem-solving with a solution-oriented mindset

Mobility

Frequent travel required (up to 50% of the time), as needed

Valid driver's license required

Valid passport required

Languages

English required.

An additional language is an asset.

Your Impact at Deville

At 6 Months

You will have taken ownership of your account portfolio and built solid relationships with key decision-makers.

You will have a strong understanding of DTI products, internal processes, and the sales cycle.

You will have structured your account plans and built an active pipeline in the CRM.

At 12 Months

You will be recognized as a trusted strategic partner by your customers.

You will have measurably contributed to revenue growth across your accounts.

You will be a key player in the evolution of commercial practices and the retention of strategic accounts.

Ready to Make a Difference?

Looking to grow within a company where your ideas matter, your talent is recognized, and your challenges match your ambition?

Join Deville Technologies Inc . and actively contribute to our growth in a high-potential market!

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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