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Suru

Key Account Manager (Worcester County)

worcester county, MA

Check who can apply and the requirements below before continuing.

About this opportunity

Suru lists this Key Account Manager (Worcester County) opportunity in worcester county, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

A well-established medical device contract manufacturer specializing in metals, plastics, and full device assemblies is looking to add a Key Account Manager to their commercial team. This is a relationship-driven role focused on managing and growing a portfolio of two to four OEM accounts by driving revenue, deepening strategic relationships, and identifying new opportunities within each account. The company serves clients across the medical device industry and has a strong track record of partnering with some of the largest OEMs in the space. The right candidate understands the CDMO sales cycle, knows how to build relationships at multiple levels within an account, and is motivated by hitting goals in an environment where performance is rewarded. Day-to-Day Responsibilities:

Manage a portfolio of OEM accounts with full commercial responsibility

Drive revenue growth and identify expansion opportunities within existing accounts

Build and maintain relationships with key decision makers across engineering, operations, supply chain, and procurement

Develop account roadmaps and strategic growth plans for each assigned customer

Identify the strategic network within accounts and map out paths to expand the relationship

Collaborate cross-functionally with internal operations, quoting, and program management teams to ensure client satisfaction

Maintain accurate CRM activity and pipeline reporting

Represent the company at customer sites and industry events as needed

Requirements and Qualifications:

Minimum 3-6 years of experience in technical sales or key account management in the medical device or life sciences space

Experience selling CDMO or contract manufacturing services into OEM accounts strongly preferred

Familiarity with precision metals, plastics, or full device assembly manufacturing a strong plus

Proven track record of growing revenue within existing accounts

Comfortable engaging with engineering, operations, and supply chain stakeholders at the OEM level

Strong communication and relationship building skills

Experience with CRM tools and data-driven account planning

Ability to travel to customer sites as needed

Bachelor's degree preferred

Who can apply

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